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  1. First of all: I like that there is a symbol / notification in Commander (in the top right) for new releases.

    But once I have clicked on it, I would like that it disappears, also after logging out and back in.

    It basically should only appear, once there is a new release note. Because like that I always know that there is something new I should read.
    But if I receive a notification (--> the icon shows up in the top right), but there is no new release note, it's a bit frustrating if there is no new release note.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello Mewsers,


    We are happy to announce that we have moved to a new structure for release notes that has resolved the issue you have outlined; the release notes icon will now appear only when there are unread release notes. 

  2. Onthe Resume of the reservation, an idea would be to have the Day of the date, mentioned next to Arrival & departure
    So when you check reservation, or have a guest on the phione asking you to dubbel check the res. with him, you can easear sya, tyou arrival on Wednesday 2 sep and C/O on friday 4/9

    3 votes

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    Hi Mewsers,


    Thank you for sharing your feedback with us.


    We are happy to inform you that you are currently able to see the day of the ween a guest will be arriving and departing from the summary tab of the reservation module.

  3. Kindly create new article about Canceling Group reservation.
    Thank you

    1 vote

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  4. It would be grate with a tablet that is on the reception counter, where the registration card comes up for the to sign or input data. That way we would save a lot of time and paper

    16 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews Product team,

    We are very happy to inform you that we have expanded the paperless experience for you and your guests. Not only can you allow your guests to sign their registration cards from the Mews Operator (Kiosk) at check-in, you can also provide your guests with the option to sign their registration cards before arriving at your property using the Mews Navigator application.

    You can view more information about this functionality in our release notes page and Mews guides respectively. We have attached some links below for your reference.

    Mews release notes
    https://releases.mews.com/

    Mews guides
    https://help.mews.com/hc/en-us/articles/360007588938-Co-Operator-mode

    Should you have any questions, please contact our customer care agents.

    Kind regards,
    Aldair

  5. Make a view specially designed for the breakfast team.

    They want to have a few with: guestname, roomnumber, how many persons. They want to track who came and who still need to have breakfast. So a simple checkbox in that list would do.

    Also the day before a prediction for the amount of breakfast next day, that is easy to access for the breakfast team members.

    31 votes

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    8 comments  ·  Operations  ·  Admin →
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    Hi Mewsers!

    We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

    We hope this update will help your teams handle the morning breakfast rush a little easier.

    To learn more about the update, please visit our release notes page.

    https://www.mews.li/app/release-notes

  6. Be able to see a detailed action log of Availability adjustments. This way you can keep track of the adjustments made to availability

    8 votes

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    1 comment  ·  Reports  ·  Admin →
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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  7. WHO NEEDS THE DATA OF THE SOCIAL ON THE RIGHT BOTTOM OF THE SCREEN NOT ALL THE FRONT DESK PEOPLE HAVE MORE CONCERN ABOUT IT MAKE IT IN A TAB AND REPLACE AND DISPLAY THE ROOM ARABILITY AND RATES DIRECTLY FROM THE SCREEN WITHOUT ANY CLICK THAT IS MORE USEFUL THAN THE SOCIAL ON DAILY BASES

    2 votes

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    We have removed the social scores from the Dashboard. We are still looking into ways how we can further optimize the space available on the dashboard. Please keep providing suggestions for things you'd love to see on the dashboard. 

  8. Es wäre sehr hilfreich wenn im Reservierungsüberblick das Abreisedatum sichtbar wäre.

    Translation
    It would be very helpful if the departure date were visible in the reservation overview.

    2 votes

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    Hello Mewsers,

    As it is currently possible to view the departure date of a reservation by selecting the “Details” button for each reservation from the reservation overview, we have marked this request as released.

    Should you have more information, or further feedback on the request, please lets us know in the comments section below.

    Kind regards,
    Aldair

  9. 1 vote

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  10. Ability to add a stay product from guest's bookings with possibility to choose charging mode:
    Once
    Per night
    Per person
    Per person per night
    Selected charging mode has priority over default charging mode of product stay.

    Selected charging mode should have the priority over default charging mode of the stay product.

    E.G = EX: Have 1 product called BKFST and in reservation pick if ppp or pp etc.

    13 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

  11. Since you can't undo cancellations there is no point in having them displayed together with future or current reservations. They could be displayed somewhere else. When you select all reservations the cancellations are also selected, at the same time your editing options on the left side of the display decrease because it now also refers to the cancelled bookings which you can't edit...Why? Either remove cancelled bookings at least from that display fully or let the select all button select everything but the cancelled bookings.

    8 votes

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  12. Add the option to disable/enable the Reservation Quotation emails.

    7 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    When you’re creating the Optional reservation, you have an option to select whether to send e-mail or not. Please see the attachment.

    Have a great day,
    Aneta

  13. Recently a check in a create keys button was added to each booking which is great it checks in and creates the keys for the customers HOWEVER! it only works after 4pm, because our official check in is at 4pm. what we would like will be the function to work at any time! and instead a pop up will appear that will say it is not 4pm yet would you like to create the key? yes, no. and it will create them either way as long as it leaves a record that they were created before or after 4.

    If…

    32 votes

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    released  ·  [email protected] responded

    This was due to a bug that has since been resolved. A key can be cut at any time after the reservation is checked in. As long as the check-in is completed, there is no problem cutting a key prior to the default reservation start time set by the property.

  14. It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
    That permits to have an over view of all the guests who have a classification and put some special offer on for them

    1 vote

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    Hi there Mewsers!

    Thank you for the feedback.

    You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.

    Should you have any questions regarding this functionality, please contact our customer care team.

    Kind regards,
    Aldair

  15. Today, if you have an overbooking of 2 Classic rooms, but only 1 Deluxe room, the system will still send availability for 1 Deluxe room even though you are in overbooking of 1 room. It can be extremely dangerous.

    34 votes

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    released  ·  Mews Product Team responded

    This idea already exists in the system. Based on review of customer’s account, we have made a change. Many thanks for coming and hope to hear from you again!

  16. I recommend adding a field to the customer profile or reservation about disabilities. For example, someone in a wheelchair that cannot use the top bunk. Personally, I would like to let the hotel know that I am deaf.

    6 votes

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  17. Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.

    8 votes

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    Hello from the Mews product team,


    We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!


    Kind regards,

    The Mews Team

  18. The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.

    49 votes

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    0 comments  ·  Reports  ·  Admin →
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    Hello Mewsers!

    We would like to inform you, that your request has been fulfilled.

    Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.

    Kind regards,
    Your Mews Product Team

  19. For better usage of managing and deleting of restrictions there would be great to have a calendar which can display there restrictions and enable to manage them.


    CZ Original:
    Ke snadnému nastavování a rušení retrikcí je nutné implementovat kalendář s uvedením hodnot nastavených restrikcí k manuální aktuální úpravě.

    7 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please visit our user guide for more information.

  20. Admin to be able to view and modify all tasks for all other users

    9 votes

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    released  ·  Anonymous responded

    All users on Mews can view and modify tasks of all the other users. This means that Admins can do the same with their users.  Please see our user guide for instructions. 

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