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Add notes to calendar in Rate Management
It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days
79 votesNow you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
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Remove cancelled bookings from current and future reservation display.
Since you can't undo cancellations there is no point in having them displayed together with future or current reservations. They could be displayed somewhere else. When you select all reservations the cancellations are also selected, at the same time your editing options on the left side of the display decrease because it now also refers to the cancelled bookings which you can't edit...Why? Either remove cancelled bookings at least from that display fully or let the select all button select everything but the cancelled bookings.
9 votesYou’ve asked, and now it’s here!
Save time and clicks by selecting reservations from the correct stay period, or state in just one click!
Find out more on our release notes page:
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Disable/enable the Reservation Quotation email
Add the option to disable/enable the Reservation Quotation emails.
8 votesHi Mewsers!
When you’re creating the Optional reservation, you have an option to select whether to send e-mail or not. Please see the attachment.Have a great day,
Aneta -
Breakfast View
Make a view specially designed for the breakfast team.
They want to have a few with: guestname, roomnumber, how many persons. They want to track who came and who still need to have breakfast. So a simple checkbox in that list would do.
Also the day before a prediction for the amount of breakfast next day, that is easy to access for the breakfast team members.
19 votesHi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
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Check in and create keys
Recently a check in a create keys button was added to each booking which is great it checks in and creates the keys for the customers HOWEVER! it only works after 4pm, because our official check in is at 4pm. what we would like will be the function to work at any time! and instead a pop up will appear that will say it is not 4pm yet would you like to create the key? yes, no. and it will create them either way as long as it leaves a record that they were created before or after 4.
If…
32 votesThis was due to a bug that has since been resolved. A key can be cut at any time after the reservation is checked in. As long as the check-in is completed, there is no problem cutting a key prior to the default reservation start time set by the property.
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Do not display future reservations in billing screen
Do not display future reservations in billing screen as receptionist sometimes charge future stays
84 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
For more information and links to the guide, visit:
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allow space type like meeting rooms
We would love to be able to create and Manage availability for meeting rooms .
Can you create a space type for day use that can be excluded from the occupancy rate ?21 votesHello,
I’m happy to announce that it is now possible to create multiple bookable services in Mews and start offering offices, meeting rooms, desks or parking spots to your guests.
There is a dedicated timeline and reporting for each new service. Services can be offered on daily or overnight basis.
The process of creation of new bookable services is described in these two guides:
https://mews.force.com/s/article/create-new-bookable-services?language=en_US
https://mews.force.com/s/article/set-up-a-bookable-service?language=en_US&Language=en_US
Best regards,
Martin Kucera
Product manager Mews -
Create a report that helps to find profile by internals classification
It would be very useful to have a report that helps us find guest profile by their classification (VIP, previous complaint, etc.).
That permits to have an over view of all the guests who have a classification and put some special offer on for them1 voteHi there Mewsers!
Thank you for the feedback.
You are able to view all profiles that are registered in Mews and have classifications attached from the reservations report. The filter in the report that will help you view this is called “Customer classification”, it sits under the “Group by” section, of the reservations report.
Should you have any questions regarding this functionality, please contact our customer care team.
Kind regards,
Aldair -
Consider the other categories overbooking before sending availability
Today, if you have an overbooking of 2 Classic rooms, but only 1 Deluxe room, the system will still send availability for 1 Deluxe room even though you are in overbooking of 1 room. It can be extremely dangerous.
32 votesThis idea already exists in the system. Based on review of customer’s account, we have made a change. Many thanks for coming and hope to hear from you again!
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Pricing relative adjustment applicable only on the Nights
I would like to have the choice to have the relative adjustment made on the full price, OR only on the nights.
I don't want to give 10% off on the City Tax or on the breakfast, only on the nights.10 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Assign employee to a floor
Would be much easier to assign floors to every housekeeper instead of spaces. They already work everyday by floor so would help them to keep the same organization that we have today. Also regarding the assignments would it be nice if they can see them on the Commander app. That will void printing reports everyday. The supervisor can assign a floor and the housekeeper can be able to see that on the app in order to know what need to be done during their shift.
26 votesHello Mewsers!
Thank you for your feedback and comments. We are happy to inform you that we have now released a new space assignment form, the new form will allow you to assign employees to a floor as requested
Visit our release notes page to learn more about this awesome new update.
Kind regards,
Mews Product team -
Day Use reservation
Ability to create day-use reservations from reservations screen. Currently, we have to create a 1-day reservation and then edit arrival times for day use.
25 votesHello dear Mews user,
We are happy to announce that Day use functionality in Mews has been released.
Day uses for bookable services bring increased flexibility.
Now it’s possible to set up bookable services in Mews for day use, allowing guests to reserve and use spaces at your property for a limited time period during a single day.
Day uses are a great way to expand the range of services you offer, attract new guest segments, and increase your revenue and occupancy rates. You can offer luxurious “daycations” to locals, cater to travelers looking for a few hours’ rest during layovers, or host professionals in need of temporary workspaces or meeting rooms.
Check link below to learn more about the basics of day use bookable services, then get started by following our guide on how to set up your own.
https://help.mews.com/en/articles/5331830-bookable-services-for-day-use
https://help.mews.com/en/articles/5331948-create-a-day-use-bookable-service
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Swipe function to change dirty, clean and inspected
Swipe function to change spaces between dirty, clean and inspected like in the older versions of the Commander
11 votesHello from the Mews product team!
We are very happy to announce that this feature has been released. You are now able to swipe in order to set a room status as either dirty, clean or inspected from the Mews Mobile application.
If you have any questions, please feel free to contact the Mews Customer Care team.
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Put breakfast added manually to the bill as product on report
The idea is to make the product breakfast appear on the reports even if it was added manually to the bill.
49 votesHello Mewsers!
We would like to inform you, that your request has been fulfilled.
Breakfast products manually added to the bill from the “Items” tab can now be viewed from product report. This includes products charged once as well as per person per night.
Kind regards,
Your Mews Product Team -
Change room on timeline (drag and drop)
I would like a feature that we had in Fidelio where you could click on the reservation on timeline and the drag and drop it to a new room.
10 votes -
Increasing limit of product rules
It would be great if you would increase the limit of rate codes
18 votesHello from the Mews product team!
We are happy to announce that we have released an update to the way in which product rules are structured.
What has changed?
You will now be able to add multiple products to each product rule.
What does this mean?
Where you used to need 4 rules containing the same conditions for 4 different products, you now only require 1.
For more information, please visit our release notes page at https://releases.mews.com/ where you will find some great examples, as well as a link to the updated guide.
Kind regards,
Aldair -
Fix Dates on Mews Excel Reports
At the moment in Mews Excel reports the dates contain a character in front of them therefore they can not be used in combination with any extended and formulated self made excel reports. For instance HLOOKUP will not find the date on Mews reports due to above. This is important for proper ARR data on daily basis between segments as at the moment the only way to do this is to average the rates however this dilutes them. All Mews has to do is remove any characters from the dates on the reports.
7 votesHello,
Thank you for bringing this to our attention.
We are happy to inform you that Mews excel reports no longer contain an extra character in front of the date.
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Registration card to be printed in French and in English
Registration card must be printed both in French and English.
9 votesHello from the Mews product team.
We are very happy to inform you that we currently support the ability to print registration cards in multiple languages, including French.
Each registration card is printed based on the guests nationality as set up in Mews. For example if the guests Nationality is French, registration cards printed for that guests will be in French. The same process can be applied for gusts of multiple nationalities.
Thank you again for sharing your idea!
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72 votes
Hello,
We are very happy to announce that you are now able to distinguish between children and adults in reports!
Updates for the reservation overview are currently in the final stages of development and will be released very soon.
In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.
To learn more about the updates and additional features coming soon, please visit the release notes page.
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Attach tasks to reservations
Implement a direct connection between tasks and reservations
388 votesHi Mewsers!
We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.
Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.
If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.
Kind regards,
Aldair
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