853 results found
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améliorer le black list
Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Ability to overbook in roomblocks
When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.
17 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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rooming list integration
can we avoid manual work i.e. putting names / creating profiles when we receive rooming list for groups ?
Anyway for Mews to read and process rooming list in Excel or Word form ?
Thank you!2 votesHello,
Thank you for sharing your feedback with us. Mews currently supports a rooming list in Excel format that enables you to add guests details to a file and upload them to Mews.
You can learn more about the rooming list in the guide and below, the guide also contains a video on how to use the feature.
https://help.mews.com/s/article/manage-group-reservations-with-a-rooming-list?language=en_US
Should you have any questions, please contact our support team.
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2 votes
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Filter by user name the product journal report
In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.
3 votes -
Add "guest name" as a placeholder in the text of "Booker Confirmation"
Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
For example:
"Dear Isabel (booker),
Thank you very much for your booking for Edward Wilson. Etc."12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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3 votes
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E-mail performance statistics
The possibility to have insight in the performance of specific e-mail types, such as the "After start e-mail". From a marketing point of view it would be useful to keep track of open rates for example.
2 votes -
import calender events
We are looking to IMPORT new calender events, as we have a chain of 15 hotels and need to add these events seperately for each event, each hotel...
would be extremely helpful to add all of these events at once4 votes -
Add booking notes directly from timeline
It would be really great if we could quickly add notes to a booking from the timeline, in the side panel that opens when you click on a reservation.
Now, to add a note you have to click once to view the details, once on Manage, then in Properties and scroll down to add notes.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Check In form more user friendly
The printable registration form is not user friendly. Guest wich use my own designed registration form are much faster. im sure its easy to make it more user friendly.
larger font
better fields
more guest on one sheet not each guest one sheet..13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Products for channel manager charged per stay
It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.
Kind regards
Liv1 vote -
Search by proforma invoices
It will be great if the search bar can provide more results, like the proforma invoices
27 votesHello Mewsers!
Unfortunately, searching by proforma invoices is unlikely to happen soon, as these are generated but not stored in Mews - meaning we could not “find” them anywhere in the system.
Thank you for your understanding and partnership. -
Occupancy without Complimentary rooms
Nice to have the Occupancy rate on the Manager report excluding complimentary rooms also
Thank you3 votes -
minimum stay
We would lwant a smart ristriction to have a minimum stay of 2 nights without any revenue loss of open one nights. For example: guest A books from Mo-Wed, guest B books from Fri-Sun -> Thur night will stay open due to the current possibilities in ristrictions.
2 votes -
Dispay round figures
During the rate setting we use round figures ( 99€ for one night) but when we use a discount of 10% for example, the rate for the room will show up on the website like this : 89.1€. This is not efficient.
Is this possible to choose how we want to display the rate, in fact we would like to use round figures on the website, the idea is the round it.10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create task for item added by customer during booking process
Currently the option "create task when added by customer" for stay items is only triggered when the guest adds this after they have completed the booking process. However, a task should be created each time a guest adds this item. Even during the booking process as certain orders or actions need to be taken so we can ensure that the item added can be guaranteed to the guest upon check-in.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Increase number of age categories to 5
The number of age categories to be supported by Mews should be increased to 5
2 votes -
POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
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Add another default response when a room cannot be booked for one night but is available for multiople nights
Frequently a guest may be searching for a one night stay and if no one night stay options are available for room the default response in Mews is "the room is not available". It would be more accurate to respond that "the room is only available for 2-nights, 3-nights, etc" The guest would at least know there is option to stay if they opt for more nights but the current default response implies that there is no availability and if they had known there was option for multiple nights it is possible they would book the room.
4 votesReview of Mews Search starting and in exploration phase
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