Settings and activity

  1. 8 votes

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    1 comment  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  2. 83 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  3. 69 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  4. 15 votes

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    1 comment  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Aneta responded

    Hi Mewsers!

    Thank you for your feature request. In the description is mentioned that “hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor”.

    Guest cannot cancel the bookings or modify them in Distributor as they are not logged in and thus there is nothing to notify about in Commander.

    Can you please clarify in comments what is the desired functionality you want to achieve? Or how would you like to improve your operations in this matter?

    Thank you.
    Have a great day,

    Aneta

    Thomas Lemaitre supported this idea  · 
  5. 104 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Thomas Lemaitre supported this idea  · 
  6. 55 votes

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    3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  7. 298 votes

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    idea to upvote  ·  23 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  8. 11 votes

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    Thomas Lemaitre supported this idea  · 
  9. 36 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Thomas Lemaitre shared this idea  · 
  10. 83 votes

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    10 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  11. 63 votes

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    5 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    The idea to upvote – slightly changed title. Waiting for more feedback from all of you if you find it useful!

    Thomas Lemaitre supported this idea  · 
  12. 38 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Aneta responded

    Hello from Mews product team!
    We are happy to announce that simple version of online check-out was released this week for you and your guests.
    Please follow our guide on how to set the feature up: https://help.mews.com/hc/en-us/articles/360006518158-Set-up-online-check-out

    We tested this feature with a variety of properties (both big and small), and we’ve seen the benefits in real life: Guests are eager to take control of their departure, and receptions are raving about shorter lines.

    Turn the feature on and get on with the most important job of all—creating exceptional experiences for your guests!

    Note: This is a public beta and not available in all regions just yet—stay tuned, France, Italy, Spain, & Portugal! Keep an eye on our release notes so you know when it’s available for everyone.

    We continue to work on that feature, a little sneak peek what do we work on now:
    - we will soon enable…

    Thomas Lemaitre supported this idea  · 
  13. 73 votes

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    on the roadmap  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  14. 148 votes

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    14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  15. 325 votes

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    36 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Thomas Lemaitre supported this idea  · 
  16. 132 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  17. 389 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Thomas Lemaitre supported this idea  · 
  18. 619 votes

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    idea to upvote  ·  18 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Thomas Lemaitre supported this idea  · 
  19. 352 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Thomas Lemaitre supported this idea  · 
  20. 4 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Thomas Lemaitre supported this idea  ·