Settings and activity
40 results found
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75 votes
Marcel Sangers
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24 votesMarcel Sangers
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388 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Marcel Sangers
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507 votes
Hey Mewsers,
Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!
If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!
If you would like to take part of the Beta, please join the conversation via the Community post here.
Yours,
Ettore Zotarelli
Senior Product Manager - AI & guest Communications
Marcel Sangers
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31 votesMarcel Sangers
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25 votesMarcel Sangers
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12 votesMarcel Sangers
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80 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Marcel Sangers
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16 votesMarcel Sangers
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12 votesMarcel Sangers
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21 votesMarcel Sangers
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69 votes
Hi all,
Thanks to the current feedback, we decided to move back this idea to be upvoted.
We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.
Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…
Looking forward to hearing more about this!
Marcel Sangers
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76 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Marcel Sangers
commented
Basic functionality which is missing in our opinion
Marcel Sangers
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9 votesMarcel Sangers
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752 votesMarcel Sangers
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11 votes
An error occurred while saving the comment Marcel Sangers
commented
LDAP integration
Marcel Sangers
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7 votes
An error occurred while saving the comment Marcel Sangers
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based on IP-address
Marcel Sangers
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11 votes
An error occurred while saving the comment Marcel Sangers
commented
So strange to see there is no enable/disable or suspend option (or alternatively change password feature).
For example an image, pin code authorization, face recognition and 2nd factor authentication all must be setup again when the solution is to delete the account and recreate when needed.
While a disable/suspend option seems to be such basic functionality.
And thus also a user will be aware of the delete/create action which is not always desirable.Marcel Sangers
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20 votesMarcel Sangers
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144 votes
An error occurred while saving the comment Marcel Sangers
commented
Imo this could also be an option "hide for customer" on the configuration of the Stay product item and/or when posting the product through the Items screen
This way it will not be displayed on the reservation confirmation (when the present is added later and in case a confirmation email is resend for whatever reason).
As the charge for the Stay product can be routed already to another bill (of the person paying for the product), it will not be visible on the guest's bill.Marcel Sangers
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Really useful!