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  1. 17 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Nick Kleynhans commented  · 

    Hotels who receive deposits for vouchers such as restaurant or spa are unable to make use of the current deposit feature. This needs to be changed so that a deposit can be posted to a guest profile, tax consumed on money received, and product/service posted when voucher is consumed.

    Nick Kleynhans supported this idea  · 
  2. 187 votes

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    7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hey Mewsers, Good News! We are working on your feature request and the will soon request guests with OTA masked email to provide their during the online check-in in guest portal. 
     
    Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars! 

    Have a great day,
    Aneta

    Nick Kleynhans supported this idea  · 
  3. 4 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 15 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Nick Kleynhans supported this idea  · 
  5. 13 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Nick Kleynhans supported this idea  · 
  6. 10 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Nick Kleynhans supported this idea  · 
  7. 15 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Nick Kleynhans supported this idea  · 
  8. 18 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    Magic link are for quite while available for you as placeholders which you can simply add to your e-mail. (if you use our default reservation confirmation template it’s already there).

    We provide not only magic links for the online check-in but for messaging for example. Please find all magic link in the list of all placeholders for the emails here:
    https://help.mews.com/hc/en-us/articles/360001840877-Set-up-emails

    Guest with booking.com addresses receives e-mails from you together with magic links (b.com resends these emails to their real address).

    Have a great day,
    Aneta

    Nick Kleynhans supported this idea  · 
  9. 11 votes

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    new idea  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 24 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 586 votes

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    idea to upvote  ·  16 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 15 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 43 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 8 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 38 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 101 votes

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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Nick Kleynhans shared this idea  · 
  17. 56 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    We are very happy to inform you that we provide the following reservation states:

    Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

    Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

    If you would like to know more about the states mentioned above, please contact our customer care team.

    We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

    Kind regards,
    Aldair

    Nick Kleynhans supported this idea  · 
  18. 282 votes

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    idea to upvote  ·  13 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 18 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    Thank you for your continued feedback and suggestions.

    We are happy to inform you that tentative, or as we’ve called them “Inquired” reservations are available in Mews Commander.

    You can create reservations with the Inquired state from the third step of the new reservations screen by selecting the “Status” dropdown and clicking “Inquiry”.

    Inquired reservations do not take spaces out of inventory, you can, however update the status of the reservations to either optional, confirmed or cancelled. Updating the status of a reservation to confirmed or optional will assign a room for your chosen reservation.

    In addition to the above inquired reservations can also be created with a release date.

    Feel free to give this feature a try and let us know what you think.

    Kind regards,
    Mews Product team

    Nick Kleynhans supported this idea  · 
  20. 386 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Nick Kleynhans supported this idea  ·