Settings and activity
111 results found
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89 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Robbert Van Rijsbergen
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170 votes
Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
Robbert Van Rijsbergen
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215 votesRobbert Van Rijsbergen
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160 votesRobbert Van Rijsbergen
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124 votesRobbert Van Rijsbergen
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210 votes
Hi Mewsers!
We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!
To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.
Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.
Thank you for sharing and voting for this idea,
Your Mews Team
An error occurred while saving the comment Robbert Van Rijsbergen
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40 votes
Waiting for more feedback from all of you, would this feature be helpful in you case? And why?
An error occurred while saving the comment Robbert Van Rijsbergen
commented
Currently we send 2 separate emails.
1 automatic with the amount that has been settled.
1 manual / from commander with the invoice for the settled amount.Combining this would save lots of time of both our guests and us, and saves 1 e-mail per reservation - and everybody loves fewer emails :-).
Robbert Van Rijsbergen
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138 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Robbert Van Rijsbergen
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154 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaRobbert Van Rijsbergen
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231 votesRobbert Van Rijsbergen
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390 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
Robbert Van Rijsbergen
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510 votesRobbert Van Rijsbergen
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397 votesRobbert Van Rijsbergen
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406 votesRobbert Van Rijsbergen
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44 votes
Hello from the Mews product team,
Thank you for your feedback. We are very happy to inform you that as per your request we have added the option to customise your confirmation email per space type.
In order to make use of this functionality:
1. Select a space category (settings > property > space categories)
2. Scroll down to “Order email template”
3. Enter the text you would like to be sent to your guests and hit save.
4. The text will now appear under the “Additional info” section of your confirmation email for the desired space.NOTE: The text does not need to be in custom HTML to appear correctly in the email.
If you have any feedback for this feature please do let us know in the comments below.
Kind regards,
Mews Product TeamRobbert Van Rijsbergen
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153 votesRobbert Van Rijsbergen
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55 votesRobbert Van Rijsbergen
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342 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
Robbert Van Rijsbergen
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32 votes
Hi Mewsers,
If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.
With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget
Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/
Have a great day,
AnetaRobbert Van Rijsbergen
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40 votes
Hello, I have some good news from Mews Distributor! We have just released “required phone number” functionality.
Need to contact your customers? Make phone numbers mandatory in your Distributor booking engine.
You can now decide if the Telephone field in the Distributor booking engine is required for customers. Update your Distributor configurations to enable this feature.
Best regards,
Martin Kucera
Product manager, Mews DistributorRobbert Van Rijsbergen
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hugely important for debit payments in MEWS's 'home turf', The Netherlands.