Settings and activity

Hi all, Twint is available as the source of external payment, please head over to external payment & accounting configuration and enable it by heading to our help page here!

Best,

Product team 

Hi Mewsers!

We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

Kind regards,
Aldair

Hello Mewsers,

We are very happy to inform you that we provide the following reservation states:

Pending (Inquiry) – this state shows reservations as “inquired” in the system but it does remove any rooms from your inventory.

Optional – when reservations are created in the optional state they are set and tentative in the system and can be automatically released. Optional reservations will remove rooms from your inventory.

If you would like to know more about the states mentioned above, please contact our customer care team.

We would like to know more about how you envision working with “probability %” and waiting lists. If you have anymore use cases or scenarios for the waiting list, please feel free to share them with us.

Kind regards,
Aldair

Hey Mewsers, Good News! We started working on your feature request! We will be allowing full customisation of the currently partially customisable emails.

Stay tuned for updates!

Hello again from the Mews product team.

We are very happy to inform you that this feature has been released. For more information on how to use this feature, please consult the Mews guide:

https://help.mews.com/hc/en-us/articles/360002188357-Preview-a-bill-or-invoice

If you have any questions, please feel free to contact our customer care team.

Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.

There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).

Thanks for your contribution to this request and we will continue to keep you posted.

The Mews Product Team

Stay products are now posted on the date they’re consumed. All existing products have been replaced with products with the updated settings. Any products posted to an existing, future reservation were also updated to the new posting settings.

How do you like the feature so far and do you have any ideas for the future?

Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!

Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
Aneta

Hi there Mewsers!

You’ve asked and we’ve listened.

We upgraded the action log to make it more detailed and easier to use.

Below are some of the additional details that we’ve added.

Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

We will continue working on updates to the action log for different sections of the system. Stay tuned for more!