Settings and activity

21 results found

1. Collect business address / billing address

   178 votes

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   20 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
   An error occurred while saving the comment
   Robert Kneubühler commented  ·  Aug 9, 2021  ·  Edit…  ·  Delete…

   Das wäre ein super feature! Es würde wohl merklich mehr genutzt und somit auch die Rezeption entlastet!

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   Robert Kneubühler supported this idea  ·  Aug 9, 2021

2. Remove the new billing screen

   129 votes

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   Robert Kneubühler supported this idea  ·  Feb 28, 2021

3. Age-based pricing

   297 votes

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   released  ·  29 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   Robert Kneubühler supported this idea  ·  Jul 1, 2020

4. Blacklist a guest profile from an automatic booking

   291 votes

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   8 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

   Robert Kneubühler supported this idea  ·  Jul 1, 2020

5. 4 Last CC Digits to be shown on the side of "Charge and Close" button in billing

   19 votes

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   0 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Thanks for the feedback!

   This is definitely something that we wanted to take care of. We will let you know about its progress, in the meantime, happy to see how many people will see the importance of this nice feature!

   Regards,
   Mews

   Robert Kneubühler supported this idea  ·  Jul 1, 2020

6. Merge Profiles with identical passport/id number

   138 votes

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   4 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

   Robert Kneubühler supported this idea  ·  Jul 1, 2020

7. Choose the info to keep when merging guest profiles

   84 votes

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   idea to upvote  ·  1 comment  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   Robert Kneubühler supported this idea  ·  Feb 18, 2020

8. Make Commander App more user friendly for housekeepers by making the markings BUTTONS

   24 votes

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   1 comment  ·  Housekeeping  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello Mewsers,

   Thank you for the feedback, we are happy to inform you that the Commander mobile app allows you to update the status of the room by swiping left on the space who’s state you would like to change.

   Swiping left will also revel each state that can be identified by different coloured buttons.

   Kind regards,
   Mews Product Team

   Robert Kneubühler supported this idea  ·  Feb 5, 2020

9. Display rates per night on confirmation

   291 votes

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   idea to upvote  ·  10 comments  ·  Mews Guest Journey » Communication  ·  Delete…  ·  Admin →
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   Robert Kneubühler supported this idea  ·  Feb 5, 2020

10. Split future reservations

    406 votes

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    idea to upvote  ·  26 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Robert Kneubühler supported this idea  ·  Feb 5, 2020

11. Search for overbookings

    487 votes

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    15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Review of Mews Search starting and in exploration phase

    Robert Kneubühler supported this idea  ·  Feb 5, 2020

12. Downgrade a room

    44 votes

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    idea to upvote  ·  2 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Robert Kneubühler supported this idea  ·  Oct 22, 2019

13. Add extra line at the top in timeline to implement large events in City or warnings or international holidays.

    170 votes

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    3 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    released  ·  Allison Chihak responded

    Now you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.

    Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event

    Robert Kneubühler supported this idea  ·  Oct 22, 2019

14. Granular User Privileges

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    724 votes

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    idea to upvote  ·  149 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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    Robert Kneubühler supported this idea  ·  Jul 1, 2020
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    Robert Kneubühler commented  ·  Oct 22, 2019  ·  Edit…  ·  Delete…

    Is necessary as the front desk is confronted by the bookers, guest and they have to argue with them at place. If they don't have acces they can't prove that the mail was sent.

    Save Submitting...

15. Signing Registration forms Digitally

    171 votes

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    21 comments  ·  Mews Guest Journey » Guest Portal  ·  Delete…  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers!
    Guests can now sign digital registration cards in Navigator before arriving!

    Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

    We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

    For more information check the release note at https://releases.mewssystems.com/.
    Have a great day,
    Aneta

    Robert Kneubühler supported this idea  ·  Jun 10, 2019

16. Undo booking cancellation

    823 votes

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    53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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    released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hi Everyone,

    
    

    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

    
    

    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

    
    

    More information can be found in this release note. 

    
    

    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

    
    

    Warmest regards,

    Nienke 

    Robert Kneubühler supported this idea  ·  Feb 5, 2020

17. Address on the left side in Switzerland

    7 votes

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    0 comments  ·  Guest profile  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

18. Send invoice directly to company profile

    390 votes

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    27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

    Robert Kneubühler supported this idea  ·  Feb 5, 2020

19. Change confirmed state to optional

    355 votes

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    idea to upvote  ·  18 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Robert Kneubühler supported this idea  ·  Jul 1, 2020

20. Create bookings from timeline

    396 votes

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    idea to upvote  ·  14 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Robert Kneubühler supported this idea  ·  Oct 22, 2019