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  1. 3 votes

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    0 comments  ·  Payments » Other  ·  Admin →
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    Hi team, if pre-auth is a part of the rate group configuration, we will automatically cancel authorization on Mews' and the bank's side 24h after the guest departs.


    However, due to other priorities, we did not work on the automatic cancellation of all pre-auths in all flows after departure, adding this initiative back on the backlog.


    Sincerely,

    Mews Team

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  2. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  3. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  4. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  5. 10 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  6. 15 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  7. 16 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  8. 7 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  9. 3 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  10. 3 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  11. 7 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  12. 6 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  13. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  14. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  15. 3 votes

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    An error occurred while saving the comment
    AdminDorothy Roland (Admin, MEWS) commented  · 

    Additionally,
    (1) It would be best to allow certain Guest actions on the guest portal against a reservation to present itself more as requests that require approval from the hotel. This would give the hotel more autonomy and proper time to respond to see if they can approve certain changes. (Upgrades + Payments)
    (2) These Guest Actions should be trackable So hotel can better manage and have historical records to keep guest accountable

    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  16. 27 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  17. 1 vote

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    AdminDorothy Roland (Admin, MEWS) shared this idea  · 
  18. 36 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  19. 16 votes

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    AdminDorothy Roland (Admin, MEWS) supported this idea  · 
  20. 2 votes

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    AdminDorothy Roland (Admin, MEWS) shared this idea  ·