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12 results found

  1. rate description to be added as internal note in reservation

    14 votes

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    idea to upvote  ·  3 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    Anonymous commented  · 

    Yes, please!

    Anonymous supported this idea  · 

  2. Report for upselling product during online checkin

    5 votes

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    0 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    idea to upvote  ·  AdminOlivia Dingreville (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Anonymous supported this idea  · 

  3. Multiple emails per guest

    92 votes

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    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  mathias.coudert responded

    Hello from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  · 

  4. Top/Frequent Guest Report

    105 votes

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    idea to upvote  ·  7 comments  ·  Property Operations & PMS » Reports and dashboards  ·  Admin →
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    Anonymous supported this idea  · 

  5. Additional phone numbers & emails & whatsapp in guest profile

    30 votes

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    1 comment  ·  Guest Experience » Guest profile  ·  Admin →
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    Anonymous supported this idea  · 

  6. Ability to override unique email requirements for guests/bookers

    4 votes

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    idea to upvote  ·  1 comment  ·  Guest Experience » Guest profile  ·  Admin →
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    Anonymous supported this idea  · 

  7. Note in the customer profile: "customer name already exists"

    34 votes

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    1 comment  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  mathias.coudert responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  · 

  8. Several profiles

    27 votes

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    3 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  mathias.coudert responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  · 

  9. Space Status Report: Refine the Logic of the Stayover

    6 votes

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    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Housekeeping  ·  Admin →
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    Anonymous commented  · 

    Reservations checked in after midnight don’t show as stayovers in the morning. This creates confusion for the housekeeping team as the rooms don’t come up in their Space Sratus report.

    Our Housekeeping team assign dirty rooms to Room Attendants from Mews Space Status report.

    They view three reports:

    Departed or departing
    Stayovers
    Arrived or arriving

    Reservations checked in after midnight come under arrived however the guest booked and stayed last night and should receive stay over service.

    Thank you

    Anonymous supported this idea  · 

  10. Change room status Stayover (clean) automatically to dirty overnight

    12 votes

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    5 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Mewsers,


    Thank you for your feedback.


    The housekeeping system in Mews is currently based off cleaned rooms being inspected by a supervisor including for overnight stays. When rooms are inspected, they are then turned dirty overnight.


    Would you be able to share some examples of why rooms would not be inspected by a supervisor or manager for overnight stays?

    Anonymous supported this idea  · 

  11. House-level overbooking

    47 votes

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    idea to upvote  ·  4 comments  ·  Multi-Property Management » Other  ·  Admin →
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    Anonymous supported this idea  · 

  12. Split charges on bill

    753 votes

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    idea to upvote  ·  112 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Anonymous supported this idea  ·