266 results found
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New and existing report
We wish to be able to modify or get modify existing reports as well as create or getting new reports created.
1 vote -
Exact overnight stay on Reservation Report
Require solution for Reservation Report based on accurate and exact interval of staying/overnight during the selected period only, for example from 01-01-2024 to 31-01-2024 without including the overnight stay on previous month even the whole booking may overlap.
2 votes -
Automatic printing of Fire Report
Hi, we would love to get automatic printed out the fire reports at 3 different time periods during the day (07:00AM, 14:00PM, 22:00PM). Today, we need to print out manually. Great if you can check up this opportunity.
1 vote -
Average rate for selected Rate Plan
It would be good to have an easier way of seeing the Average Monthly rate per Rate Category. Now, in occupancy report you can only see an average rate of all rates that property has.
We would like to see Average rate of rooms sold per selected Rate category.1 vote -
Select multiple services
Please add the option to choose multiple Services within reports (e.g. Reservation Report), the dashboard and the timeline.
If we add a service for nightly billing and one for monthly billing, both should be equally add up as arrivals and being reflected on an arrival report.
For the dashboard, maybe we can have at least the possibility to select services that should be shown together on one dashboard. (Arrivals, departures, tasks)
For the timeline, it is not very helpful that reservations for other services are visible but it is shown with the name of the service instead of the guests…
1 vote -
In reservation overview report show abreviated notes if notes field content is to long, instead of not showing anything at all
In the Reservation overview report some reservations are displayed with no notes at all, where in fact there are notes attached to the reservation. This seems to happen for notes where the text content of the notes filed is very long. Thus it would be helpfull to show only the first lines of the notes with an indicator to view the full notes by opening the reservation details. Like "Some very long note text here. ...... See more by opening Details"
As of how it is implemented right now, it could be assumed that no notes are attached to the…2 votes -
Export Schedule on available for the a "Rolling 7 Days"
Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"
This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…
1 vote -
Secure Emergency Exports
It is recommended to setup daily or even hourly exports of important reports to prepare for possible desasters. Only Enterprise Subscribers may choose and FTP Export Target. All others are limited to email exports. However, this way massive amounts of sensitive customer data is transmitted over possibly insecure connections (unencrypted email / SMTP). That could be a GDPR violation!
I suggest making secure/encrypted sFTP Exports available for everyone and/or implement a way to guarantee secure email transmission (at least SMTPs with certifcate pinning).
Also those reports may be a potential risk when at rest (stored in an email account or…5 votes -
Different vivid colors to differenciate cancellations
We are missing a more efficient way to visualize cancellations in the reservation reports. Right now, you can see the cancelled status with a grey color that is not clear enough. Maybe red of a more vivid color.
9 votes -
Have a filter in the Manager report for rates
Hoteliers like to track the success of the rates per month and currently, to do that is to run the reservation report with a specific rate selected and to run it in "Total" mode month by month.
Manager report has a lot of potential for improvement to make it more useful for the hoteliers.
1 vote -
Filter Person Count in Reservations Report
Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?
5 votes -
Looking for an integrated report for Deposit Ledgers
Looking for an integrated report for Deposit Ledgers which includes the following information:-
1. Guest Name
2. Reservation ID
3. Arrival Date
4. Departure Date
5. Room No.
6. Reservation Type
7. Status (Reserved/Cancelled)
8. Last Paid On
9. Deposit Balance.As currently, we need to check deposits from Accounting Ledger from guest detailed information from Reservation Report, It is difficult to check manually for each guest. Kindly assist with this report.
9 votes -
blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.34 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Manager Report
Sort the manager report properly:
Accomodation
F&B
Other
EtcAt the moment calculations have to be made by hand and the total revenue of each department is not shown in one view.
8 votes -
New interval for Exports
Be able to programme an export for an interval of 10 days.
We analyse the management report by 10-day periods: from 1 to 10 - from 11 to 20 - from 21 to the last day of the month.
It would be useful to be able to programme an export that includes these 3 intervals + the total for the month.4 votes -
Availability & Occupancy Report + Restrictions
We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.
1 vote -
Enable Report Column User Customization
Beyond the availability of filters, or as incremental filter functionality, users should be enabled to remove data columns from report when the data in the column is irrelevant to the property or the user. My hotel doesn't track data by bed but this information takes up space in a report for columns with zeros. When I deselect filter options, the column still shows in the report with zeros. Like standard Excel spreadsheets, it should be possible to drop/drag columns within the report and remove columns so print attempts don't generate unusable reports. The Reservation report, for example, has so many…
1 vote -
Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Availability&Occupancy Report Segmentation
It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report
35 votesThank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
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reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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