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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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266 results found

  1. Add dietary wishes in guest in house report. In this way accommodations who don't work with Mews POS can also make a kitchen report easily. Right now we have to do a lot of manual work.

    1 vote

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  2. Enables you to create filters to highlight all online check-ins and a filter to highlight those that are:

    Inspected
    clean
    dirty
    out of order

    6 votes

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  3. It would be great if we could receive a no-show report, either as an xml attachment in an email, or a pdf report through email.

    Currently the only way to check no-shows is on the day itself and there's no way to really gather statistics from this unless you keep track yourself.

    24 votes

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  4. It would be helpful to select multiple room categories within the availability & occupancy report.
    At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.

    33 votes

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  5. The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.

    5 votes

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  6. Hello everyone,

    I work a lot with accounting reports to provide data to external Excel files that create very clean dashboards. I have set up an automatic sending from Mews to my mailbox, but the Excel files are too large.

    Do you have any suggestions or possibilities to increase the maximum file size that can be sent to our mailbox? Receiving them by email saves me a lot of time since I manage six properties in Mews.

    Thank you for your help!

    1 vote

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  7. Add a pdf printable option to the new in house guest report

    10 votes

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  8. We have just moved across to MEWS so far there is a lot to like, but there are a few issues that are making it a real pain at time...

    1) Ability to sort the timeline in numerical order, I appreciate all the other filter options but sometimes just viewing spaces in numerical order is greatly appreciated

    2) ability to use our own in house colours for reservations this allows a quick glance at the timeline to gain a lot of information without having to search for it

    Reservation Overview

    1) Ability to change it to Space number first then…

    2 votes

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  9. With the in house guest report, have the ability to filter the report so it only displays reservations that have this product and not all reservations.

    7 votes

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  10. Include Guest ID´s in Guest & Reservation Exports

    1 vote

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  11. We’d like to ask you to include the number of beds or guests in the Check-out report.

    We are a hostel, and when the reservation is for a private room, the system counts it as one departure. If we have a Private room - 8 beds, the system counts it as just one bed in the checkout report.

    That is a problem for example when we need to know in advance how many beds need to be cleaned to order next week's clean bed linen. If we have 20 single beds, one Private room - 8 beds, one Private room…

    3 votes

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  12. It would speed up the selection of dates in the filters if one could just type then press tab key. Ideally it would auto populate the current year. Also, some date selections do not adjust the end date based on the selected start date so it takes quite a lot of clicks to, say, get the view of your OCC for next week. Same for changing rates for date ranges etc.

    5 votes

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  13. Have a column for space status in the check out report so that the reception can see if the room has been cleaned or not . If the guest did leave without checking out and hk has cleaned the room, it automatically makes it dirty if we check the room out, therefore to make sure/make it easier to see the room status so that the reception can change the status back to inspected without having to click in to each reservation.

    2 votes

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  14. when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly

    1 vote

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  15. Hi Mews

    We wish to send the breakfast list to our supplier along with the next day's breakfast orders. The product checklist is very useful, but we’d like to know if it’s possible to remove the guest names and display only the room numbers instead.

    Additionally, is there a way to automate this process by scheduling the list to be exported and sent out?

    Warm regards

    Thank you!

    7 votes

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  16. A report that is exportable and can be filtered to display all space/room changes at different stages of the reservation, especially for Confirmed and Checked-in.

    **The Action Log displays space changes but does not allow the user to define reservation state.

    1 vote

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  17. We would like to receive the rebates report with the notes of our employees why they have cancelled the article. Now you can not see the notes and makes it hard to control voidings.

    1 vote

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  18. Historical reports for past groups that show their pick-up, average rate, and total revenue.Historical group reports are important to most hotel’s performance. It is also needed on a weekly basis to complete the STR report for the previous week.

    1 vote

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  19. In the “Accounting report” we do not have any information about the actual date of when the service was provided. Is it possible to add an information about the original date of consumption?

    1 vote

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  20. We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
    We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
    As it is now, checking is extremely time-consuming because you have to search for everything individually.

    19 votes

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