57 results found
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Meeting room price per hour
Currently, in Mews Events it is possible to set the price for a meeting room per day and per half-day. We would like to see the option to set an hourly rate and differentiate between weekdays and weekends.
4 votes -
Simpler way to create proposals spanning multiple services
We mostly do team retreats in our location and for those groups, the "booking" is more of a "sales process". They reach out, describing roughly what they want, and we create a first offer for them. Then they usually want some changes, some back and forth and they accept.
I thought I could easily do this, using "inquiry reservation". So, customer calls and I create a reservation for them with the status inquiry and send them out the reservation, so that they can see the price and details. But now I realized, that when the offer spreads over several Services…
4 votes -
Include the deposit in Mews Events when exporting to Mews PMS
Include the deposit in Mews Events when exporting to Mews PMS
3 votes -
search guests/company profiles based on a single search field.
kind of a must if you have a 2 way connection with Mews PMS. searching guests and company profiles based on a single search field. same as in mews topbar searchbar.
3 votes -
Problems with availability
There are recurring issues with the availability of Mews Events in Mews. Examples include duplicated availability blocks, or availability being checked without validating the actual quantity of a room type when creating a quotation. As a result, we sometimes end up with more bookings than available rooms. On the other hand, cancellations of quotations are not processed correctly in Mews, causing certain rooms to be blocked unnecessarily and reducing our revenue.
Both issues directly affect the guest and the hotel, and in my view they occur too frequently. We would like a structural solution for synchronizing availability between Mews and…
3 votes -
Mews operations billing
Having a dedicated system for events should minimise the need to use many different applications in order for someone to do their job. With this in mind it does not make sense that we have to go back and forth between two applications to track a clients billing status. The billing page on mews events is frankly quite useless beyond knowing who has and has not paid a deposit. Nothing within mews events helps me in my role to understand and track who needs to pay their full balance or additional expenses. At the very least we should be able…
3 votes -
Event space service date range
When adding an event space as a service inside of a quote, the selectable dates for that service should allow for a date range, not just a single date. Multiday events can become extremely tedious to navigate for staff and clients if we have to add a new service for each day an event space is to be hired. We can then adjust the price manually to reflect how many days the space is being used for. The date range selected should also dictate how many days on the timeline the space is booked.
3 votes -
Zusätzliche Informationen
Wenn ich zusätzliche Informationen / Notizen eingeben will, gibt es keinen Zeilenbruch. Der Text wird in einer Zeile nicht mehr lesbar. Bitte einen Zeilenumbruch hinterlegen! Wir brauchen mehr Text
3 votes -
Stornierungsbedingungen
Die Stornierungsbedingungen sollten individuell hinterlegt werden können. Die Vorlage zum eingeben der Stornierungsbedingungen ist nicht anwendbar. Bitte unbedingt individuell gestaltbar machen.
3 votes -
Meeting request send with confirmation for the Agenda.
Meeting request send with confirmation for the Agenda.
Propose automaticly a Meeting request for the Agenda of the client with the booking dates and check-in and out dates. Automaticly updated if timming is changed in the agenda with MEWS.
To avoid any misunderstunding with booking dates and that the client have the informations automaticly in his Agenda
3 votes -
quote template pictures
Template: 3 pictures per section is too much - can hotels customize this and choose only 2 pictures to template.
3 votes -
Update prices in packages
When prices are updated (changed in PMS and synchronised to Mews Events) the old price remains in F&B packages and daily delegate packages forcing us to change them all manually. It would be great if they could be synchronised as well.
3 votes -
Create an action log
It would be great if an action log would be created. That way we can see when and who the quotes are made, adjusted or send by. Similar to PMS.
3 votes -
Daily delegate packing including supplementary services
It would be great if, in Mews events, it were possible to create a seminar or daily delegate package with the option to add supplementary services.
3 votes -
Create filter in Mews Events dashboard
It would be great to be able to filter the customertype or event coordinator in the Mews Events dashboard.
In our hotel, the business guests and private guests are handled by different event planners.
They would like to filter their own quotes.3 votes -
Quote, prices excluding VAT
In the Netherlands, it is customary for business quotations to be prepared excluding VAT. The VAT amount is shown at the bottom of the quotation. Because all prices are displayed including VAT, we appear more expensive compared to our competitor in the price of an overnight stay.
3 votes -
Signature image
An improvement in Mews events would be the ability to upload a signature as an image in the settings. At the moment, it’s only possible to draw one manually, which doesn’t always produce the best results. The option to upload or paste an image would be a great enhancement.
3 votes -
Mews event API
Make mews event application with API connection for development.
2 votes -
Localise quotes for British usage
The banking details on the quote etc are European. There is no way to put British bank details; sort code and account number. The quote is going out to our guests with no details on how to pay a deposit. We don't use BIC or IBAN no's here. There are also numbers like SIRET? Which is not something we use, so leaving it on the quote when it is blank makes the document look unprofessional and unfinished.
How the VAT is handled is complicated, I am sure different countries have different requirements.
The wording 'In a few words', and 'Further…2 votes -
Analytics data is lacking
Are there any plans to expand the analytics available in MEWS Events? It would be extremely valuable for forecasting if we could report on total revenue for signed, pending, and accepted bookings within a chosen date range based on arrival date rather than created date. At the moment, MEWS Events doesn’t provide the level of forecasting or sales‑focused reporting that sales managers need, and this functionality would make a significant difference
2 votes
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