65 results found
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search guests/company profiles based on a single search field.
kind of a must if you have a 2 way connection with Mews PMS. searching guests and company profiles based on a single search field. same as in mews topbar searchbar.
5 votes -
Create an action log
It would be great if an action log would be created. That way we can see when and who the quotes are made, adjusted or send by. Similar to PMS.
5 votes -
5 votes
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Mews operations billing
Having a dedicated system for events should minimise the need to use many different applications in order for someone to do their job. With this in mind it does not make sense that we have to go back and forth between two applications to track a clients billing status. The billing page on mews events is frankly quite useless beyond knowing who has and has not paid a deposit. Nothing within mews events helps me in my role to understand and track who needs to pay their full balance or additional expenses. At the very least we should be able…
4 votes -
Aktionsprotokoll
leider ist nicht nachzuvollziehen welcher Mitarbeiter, wann welche Informationen geändert hat ein Zeitstempel oder ein Aktionsprotokoll wäre sinnvoll!
4 votes -
Stornierungsbedingungen
Die Stornierungsbedingungen sollten individuell hinterlegt werden können. Die Vorlage zum eingeben der Stornierungsbedingungen ist nicht anwendbar. Bitte unbedingt individuell gestaltbar machen.
4 votes -
quote template pictures
Template: 3 pictures per section is too much - can hotels customize this and choose only 2 pictures to template.
4 votes -
Meeting room price per hour
Currently, in Mews Events it is possible to set the price for a meeting room per day and per half-day. We would like to see the option to set an hourly rate and differentiate between weekdays and weekends.
4 votes -
Simpler way to create proposals spanning multiple services
We mostly do team retreats in our location and for those groups, the "booking" is more of a "sales process". They reach out, describing roughly what they want, and we create a first offer for them. Then they usually want some changes, some back and forth and they accept.
I thought I could easily do this, using "inquiry reservation". So, customer calls and I create a reservation for them with the status inquiry and send them out the reservation, so that they can see the price and details. But now I realized, that when the offer spreads over several Services…
4 votes -
day on functionsheet
Is it possible to print the day on the functionsheet. Now we only see the date it would be helpful to also see what day it is .
3 votes -
Include the deposit in Mews Events when exporting to Mews PMS
Include the deposit in Mews Events when exporting to Mews PMS
3 votes -
Problems with availability
There are recurring issues with the availability of Mews Events in Mews. Examples include duplicated availability blocks, or availability being checked without validating the actual quantity of a room type when creating a quotation. As a result, we sometimes end up with more bookings than available rooms. On the other hand, cancellations of quotations are not processed correctly in Mews, causing certain rooms to be blocked unnecessarily and reducing our revenue.
Both issues directly affect the guest and the hotel, and in my view they occur too frequently. We would like a structural solution for synchronizing availability between Mews and…
3 votes -
Analytics data is lacking
Are there any plans to expand the analytics available in MEWS Events? It would be extremely valuable for forecasting if we could report on total revenue for signed, pending, and accepted bookings within a chosen date range based on arrival date rather than created date. At the moment, MEWS Events doesn’t provide the level of forecasting or sales‑focused reporting that sales managers need, and this functionality would make a significant difference
3 votes -
Quote engine special requests section
We’ve noticed that customers are not using the “Special Request” field when building their quotes online. In practice, this section isn’t serving its intended purpose, and we believe it could be far more useful if repurposed as a general information or event‑description field.
By inviting customers to briefly outline their event vision, goals, schedule, or any relevant context, we would gain the foundational understanding we currently have to gather through additional emails or phone calls. This change would streamline the process for both the customer and our team, allowing us to approach each enquiry with a clearer sense of what…3 votes -
Event space service date range
When adding an event space as a service inside of a quote, the selectable dates for that service should allow for a date range, not just a single date. Multiday events can become extremely tedious to navigate for staff and clients if we have to add a new service for each day an event space is to be hired. We can then adjust the price manually to reflect how many days the space is being used for. The date range selected should also dictate how many days on the timeline the space is booked.
3 votes -
Open quote in new tab
Make it possible to open quotes in a new tab, please!
3 votes -
Übersetzung aus dem Französischen
Die Übersetzungen aus dem Französischen sind teilweise verwirrend und "falsch". Bitte anpassen
3 votes -
Zusätzliche Informationen
Wenn ich zusätzliche Informationen / Notizen eingeben will, gibt es keinen Zeilenbruch. Der Text wird in einer Zeile nicht mehr lesbar. Bitte einen Zeilenumbruch hinterlegen! Wir brauchen mehr Text
3 votes -
Benutzerrollen
Die Rechte & Rollen der Benutzer sollten individuell gestaltbar sein.
3 votes -
Änderungen und Stornierungen proaktiv an das VEranstaltungsteam kommunizieren
Wenn es Veranstaltungsänderungen gibt (Personenanzahl, Änderung Essen) sollten die Entsprechenden Abteilungen (Personen) informiert werden. Proaktive Informationen erleichtern die Veranstaltungsausführung. Bitte unbedingt einführen!
3 votes
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