500 results found
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Space Upgrade: Auto-allocate Space when UPG Bid is made
When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side
It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.
1 vote -
Programatically manage Mews Email Templates via Connector API
To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.
We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.
To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.
1 vote -
Storierungsrichtlinien/cancellation policy
Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.
If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.
1 vote -
Supporting Multi-Property Reservations in a Single Request
We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.
Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.
An alternative could be adding…
3 votes -
Connector API - payments/addExternal: Add "Voucher Redemption" as payment type
Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.
13 votes -
meetreet
We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.
1 vote -
3 votes
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Inventory Update Logs for Reservation Synchronization: Add Confirmation Ref or Link to Reservation
Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.
However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.
Perhaps (in the future) even a link to the relevant…
1 vote -
API for searching customers by phone number – for telephony integration
Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.
5 votes -
integration with Whatsapp Business
An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.
6 votes -
Pre-Checkin-State
Hi,
in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.
5 votes -
FrontApp
Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.
1 vote -
Expedia & Booking Occupancy-based pricing
Currently the Booking.com & Expedia channel integrations only support Per-day pricing.
We would like it to also support Occupancy-based pricing.6 votes -
Add cashier transaction
According to Mews API documentation, there is only an option to get all cashier transactions: https://mews-systems.gitbook.io/connector-api/operations/cashiertransactions
We would like to see an option to add a cashier transaction.
The reason is: The fiscal machine in Slovak republic rounds the cash to 0.05 EUR. When the rounding occurs, we need to update the Mews cashier with the correct rounding amount so that the cashier balance and the balance in the fiscal machine match.1 vote -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
8 votes -
WebSocket Event: Cashier transaction
It would be nice to grab event via WebSocket when there is a cashier transaction received, paid and when the shift is closing.
Fiscal machines in Slovakia must record and send every cashier transaction to the government. Inspectors from the government can come on site and pull out data from the government cloud and check if the real cashier balance is the same as recorded in the cloud.
With this cashier events together with the fiscal machine device commands events we can fulfill legal requirements in Slovakia while maintaining Mews as the main source of the information about cashier balances.
1 vote -
Add the UpdateUTC property to the responses of endpoints where it can be used in the call
In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee
1 vote -
Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).9 votes -
Show Resdiary table reservations in the booking and not just in the guest profile
Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.8 votes -
connect mews with instagram book now button
Integrate mews with instagram book now button so guests can book direct in the platform
9 votes
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