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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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490 results found

  1. In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    15 votes

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  2. If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    3 votes

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  3. A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

    3 votes

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  4. When automating reports for INSTITUTO NACIONAL ESTADISTICA (INE) in Spain, would be very convenient to split or segregate the report into different business lines. For instance between two or more different hotels (or according to each business configuration, between different room types)

    Other wise the hotel must rebuild the report manually, wasting time and efforts.

    https://help.mews.com/s/article/automate-reports-for-the-instituto-nacional-de-estadistica?language=en_US

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  5. In the information that Mews sends, the booking reference of the BtoB client should be added.

    Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...

    Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.

    Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…

    13 votes

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    idea to upvote  ·  Andrew Star responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.

    7 votes

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  7. Hi Product Team,

    We are searching for the opportunity to get email notification from Mews when a client adds our app from Mews Marketplace to his account.

    Best regards

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  8. Get Customers response requested by guest room key NFC UID

    As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.

    Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.

    Given close a…

    1 vote

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  9. Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.

    6 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. We manage local accommodation flats. The guest access to the rooms is done through a pin code that we send to the guest before the check in date. Our system is TESA Smart Air by Assa Abloy.
    Currently to send pins to the guests we have to manually input into the TESA system the room information, check in and check out date and guest name, generate the code and send to the guest This procedure is time consuming and error prone.
    Integration of Mews with Assa Abloy's TESA Smart Air access management system so that it is possible to automatically…

    2 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. It would be beneficial to have customer classification as a filter for customer connector API.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Creating hyperlink so that by simply clicking on travel agency confirmation number in MEWS we are guided directly to the reservation on the OTA’s website. Instead of copying the number and pasting it on Booking.com, Expedia, Hotelbeds… etc.

    4 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    7 votes

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  14. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    9 votes

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    Hello from Mews RND! We plan on tackling this idea and if you are still keen on utilising this functionality, let us know. We'd love to get some early feedback on the draft designs of the API endpoint to ensure maximum usefulness.

  15. 2 votes

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  16. It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.

    2 votes

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  17. We need to see "Guarantee information" sent by the OTAs (especially booking.com) via the channel manager. This data is included in the xml file sent by the channel manager to Mews.

    Without seeing this information receptionist must open the reservation not only in Mews but also in booking.com to make sure whether the guest must pay at the reception or he/she already paid at the OTA and there is a virtual credit card available for the reservation.

    Someone might think that "Payment card" information is enough to know if the guest has to pay at the reception, since you can…

    4 votes

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    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Being able to manage and limit the amount of rooms selling on OTA's channels

    3 votes

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  19. Comm-Unity provides a guest reporting portal in Austria and an interface to this portal will ensure that all local guest are reported to the local authorities automatically.

    2 votes

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  20. LG Nexera provides a guest reporting portal in Austria and an interface to this portal will ensure that all local guest are reported to the local authorities automatically.

    1 vote

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