290 results found
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Change room on timeline (drag and drop)
I would like a feature that we had in Fidelio where you could click on the reservation on timeline and the drag and drop it to a new room.
10 votes -
zoom out timeline
We get a lot of overbookings which are not really overbookings we just need to move rooms around to do it.
Currently mews does not allow us to zoom out the timeline far enough to be able to do this. We have many bookings for more than 2 weeks so we cannot see the begginning and end of the booking on the timeline. This means it is impossible to move bookings around on the timeline to be able to fit in the 'overbookings'. this is going to be a huge issue for us if not fixed as we have this…25 votesHello, the monthly view is available in Mews and allows you to display bookings longer than 2 weeks. The moving functionality is currently not supported, but we will consider it in the next iteration.
More details about how to switch between different views on the timeline can be found here: https://help.mews.com/s/article/timeline?language=en_US
Kind regards,
Martin Kucera
Product manager
Mews
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pijltje upgrade onduidelijk
Het pijltje van upgrade op de tijdlijn is nu veel onduidelijker. Het pijltje voorheen was beter leesbaar. Zou dat teruggezet kunnen worden?
8 votesHello from the Mews product team,
Thank you for sharing your feedback with us. We have recently updated the colors on the timeline to become more vivid.
In this update we have made the ability to move reservations in the timeline more clear.
We would like to invite your to share your feedback on the updates made in the survey attached below:
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Search for overbookings
Easier search of the overbookings.
493 votesReview of Mews Search starting and in exploration phase
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Pin the red bar at the top of the timeline, easy for switching rooms for hotels with 100+ rooms.
To switch reservations with hotels with 100+ rooms, the possibility to pin the red "overbookings" bar at the top of the screen when you are scrolling.
That way you can switch rooms easily whilst keeping your position on the timeline.Basically the same as the "freeze panes" function in Excel.
18 votes -
Be able to do a Room Move with a closed bill
We need to be able to move one guest from one room/bed to another one and to edit the reservation even if the account is closed.
20 votesHello Mewsers,
Thank you for your feedback. It is currently possible to move a reservation from one to another both for cases when a bill is closed as well as cases where the reservation has been checked out.
In order to use this functionality, please ensure that the reservation is unlocked. The date range for which you can edit this infromation depends on the editable history window for your property. You can learn more about the editable history window in this guide.
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Upgrade Urban Deluxe and Urban Extra
We zouden graag zien dat een DELUXE kamer of een Urban EXTRA kamer niet geupgrade kan worden naar een triple. Dit is namelijk nooit een upgrade want deze type kamers zijn ruimer en daar betalen mensen voor.
7 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Add Operator Check in Statistic to Reservations widget on Mews Dashboard
Mews does not provide the number of check-ins completed using the Mews Operator, In the reservations tile on the Mews dashboard a number of statistics are displayed in a widget. It would beneficial to add the number of Operator / kiosk check-ins to this widget
28 votes -
Split future reservations
Guests may know in advance that they have companions coming to stay for only part of their reservation. Therefore, properties may want to apply these changes as soon as possible, rather than waiting until after check-in. This additional feature could allow users to split future bookings as necessary.
407 votes -
Create bookings from timeline
Create bookings directly from the timeline by clicking and dragging to pre-fill your date selection and then complete all remaining booking details
409 votes -
Attach tasks to reservations
Implement a direct connection between tasks and reservations
399 votesHi Mewsers!
We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.
Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.
If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.
Kind regards,
Aldair -
Change confirmed state to optional
Once a reservation has been confirmed in Mews, it is currently not possible to change that status to optional. Rather, the user must delete and recreate this reservation as optional in order to do so. Introducing the functionality to edit reservation status could help your front office simplify booking changes as they could update those details directly from the reservation module.
361 votes -
Smart detection of tasks
So we have tasks and we can filter them out with departments. But I think it would be a nice touch, when you are going to tasks, it would predict department you are assigned to, and will show this by default, without filtering it out.
30 votes -
Emoji for minors
Create an Emoji for minors for fast visual check.
10 votesHello Mewsers,
We currently have an emoji for minors. In order to view this emoji, please select the "child" option for a reservation.
We will contiue to add new features for child pricing in 2022. You can follow updates and view new features from our release notes page:
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overview by room
Be able to view the by room without showing the beds.
8 votes -
69 votes
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Bump "normal" guest for VIP when overbook
When overbooking hotel, a "VIP" booking needs to take preference over normal booking.
8 votes -
7 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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35 votes
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Cancel products for group reservations
We can add products to all reservations simultaneously, but it is not possible to cancel them with one command. With the ability to cancel items from all bookings at the same time, managing stay products will become much more simplified.
215 votes
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