364 results found
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Different Email Templates
At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.
The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.
32 votes -
Billing Screen 2.0
Separate future revenue
32 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Think of this as your billing screen 2.0!
For this and many more new…
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Batch Billing/Invoice Export
As it can be time consuming to sort through and view each document individually, the capability to export all bills closed within a particular interval to a single document could expedite this process for many accounting teams.
32 votesHello team,
We would like to let you know that this feature is live! Please let the support know that you’d like to export certain bills/invoices and they will be happy to do so!
Thank you all for upvoting and hope to hear from you soon in some other fantastic ideas!
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Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
31 votes -
Amending a closed bill
Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.
31 votesHi,
We have now released the ability to change the address on a closed bill or invoice, where credit note will be issued to balance out the original invoice and new bill/invoice will be issued with corrected address.
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Invoice - footer - foot page
The legal information in footpage is print in the middle of the page for a short invoice.
Footpage should be printed always in footer31 votes -
Improved group billing
Would be nice to be able to customize group bills, by grouping the items according to space categories.
31 votes -
Rounding of digits
It would be great if you could set mews to round all prices to the nearest euro (so no digits after the comma).
29 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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29 votes
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Ageing / Debtors Report for Accounting Ledger
Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.
29 votes -
Gift Voucher Interface
being able to link existing gift voucher systems like Vioma, E-Guma to Mews to redeem vouchers
28 votes -
Open balance visible in reservation details
Properties would like to have a tick or symbol in the reservation details (reservation overview and timeline) to give an indication if a reservation has been paid for already. For now, clients have to click a few times to consult the billing screen and verify if an arriving/departing customer still has an open balance. E.g. it would make the check-ins even more quick.
28 votesHello Mewsers,
Thank you for the feedback, we have updated this feature and set it as one to be upvoted by the Mews Community.
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Add attachment to emails being sent from Mews
Possibility to add attachments to emails before sending to guest/company. For example POS ticket which shows what a guest or group has consumed in the restaurant
28 votes -
automatically suggest company name at billing
When billing, would be nice if the company name, used in the reservation, is automatically suggested.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Invoice status or copy of email received internally
Invoice status that will tell us if the invoice was sent and to which email address or for every invoice sent to the customer, copy would also be sent to selected internal email address.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Invoice Format
It would be helpful if MEWS invoices could be formatted so that the billing address would appear in a letter window if printed.
If the billing address was on the lefthand side of the invoice and larger font so it is more visible that would be much better.
The billfooter with the Hotels information would be better at the bottom of the invoice, or at least on the right hand side and in much smaller font as it currently takes up most of the space on the invoice.
26 votes -
Invoices from Company profile - show reservation status
It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.
This could show the same way the 'Items: 1' tab does.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Define different prices in products for adults & kids
good example to state my feature request:
Some of our hotels offer breakfast as optional service. The customers add it when placing a reservation in the booking engine. The "breakfast during your stay" product is calculating the amount of persons and the amount of nights. We have the correct information that the booking is placed with 2 adults and 1 kid. The price of the breakfast for a kid is cheaper, so it could be interesting if you can add two prices in one product: a price for an adult and a price for a kid.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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refund reason as internal note
Making a refund in Mews is easy and quick, however, when leaving notes as reason for refund, internal information that mean to be shared only with staff, it shows on the bills or invoice, leaving a very unprofessional image. Guests should not see what we write as notes.
25 votes -
Take over the detailed subscription in rebate invoices from original invoice
When rebate an invoice it says on all lines "Additional expense (Additional expense rebate Bill ....) It is not possible to send a new changed invoice to customer with detailed information like: roomstay, citytax, breakfast.
25 votes
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