357 results found
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Invoice Format
It would be helpful if MEWS invoices could be formatted so that the billing address would appear in a letter window if printed.
If the billing address was on the lefthand side of the invoice and larger font so it is more visible that would be much better.
The billfooter with the Hotels information would be better at the bottom of the invoice, or at least on the right hand side and in much smaller font as it currently takes up most of the space on the invoice.
13 votes -
Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?5 votes -
guest receives confirmation email with confidential rate
We just had a guest who received a system generated confirmation email disclosing the rate the OTA pays to us (which is without commission and thus lower than what they paid for their booking).
How do we prevent this from happening?15 votes -
Invoices from Company profile - show reservation status
It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.
This could show the same way the 'Items: 1' tab does.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Split products into different accounting categories
To be able to create products and split the product into different acocunting categories. Ex. gin&tonic - a part revenue goes to water and a part to liquor. Ex. breakfast - a part revenue goes to food and a part to coffee.
8 votes -
select personal time for the night audit
Let the acc. provider decide at which time the night audit shout take place.
So it is easier for late arrival or Bars to post there revenue.8 votes -
Kiosk Extras
In my opinion, the kiosk is not fully thought through. If it is to have the benefit of allowing guests to check themselves in and out, the following must also be possible:
- Minibar products must be bookable by the guest independently
- It must be possible to enter the company address when checking out.
7 votes -
factures
La nouvelle mise à jour des facture est catastrophique ! Sur 2 pages minimum, illisible.... S'il vous plaît, nous vendons des nuits d'hôtels et des petits déjeuners.... les clients ne veulent pas se retrouver avec des factures longues et incompréhensibles... Merci d'avance pour votre aide
6 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
3 votes -
Products added to a bill should be editable
After adding a product to an open bill, you should be able to edit the amount introduced in the bill instead of adding another line with the same product in negative. It is confusing for everyone, especially because the bill could have dozens of lines due to that fact.
The same happens to Rebates. You should be able to rebate 1 item from a purchase of 5 units of the same item.3 votes -
split one or several nights, products, elements
It will be easy for us to spit nights, products or elements if we have two guests in one room and they wanted to devide the final bill.
104 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
33 votesHello from the Mews product team,
this is now possible with company billing. It is not necessary anymore to move charge to a paymaster setup as company.
Thanks
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Add up product count, when there is more than one item
When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.
For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.
56 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!
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Overridable price for service and product separately
Be able to restrict access to the price of the service for each additional service when the "Order only with products" option is ticked. For the moment, either all prices can be changed (Service and Products), or none. But when the receptionist adds a product and also adds an amount to the price of the service by mistake, it may create a billing issue, and so an accounting issue.
5 votes -
Close open bill selected in one click
Being able to select Guest Ledger and close all open bill selected if balance is at 0.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic Billing of Travel Agents
It would be a big time saver if it was possible to send bills to Travel Agents (and other companies) automatically on a set date (e.g. the first of every month).
With the new company billing features this would make the workflow very efficient and ensure that no bills would be forgotten to send.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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BALANCE DES TIERS
La balance des tiers est illisible car tout est mélangé sans logique. Merci de la développer comme suit :
- Balance des débiteurs (séjours passés = factures à envoyer)
- Balance des encours (clients encore présents)
- Balance des acomptes (clients à venir ayant déjà fait un paiement)Et pire encore, si une société ou un client a plusieurs séjours de réservé, les factures n’apparaissent jamais à traiter, ce qui nous pose ensuite des problèmes pour nous faire payer car les factures sont envoyées trop tard.
6 votes -
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" .
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" . it confuses FO team and they tend to double rebate.
2 votes -
Being able to issue an invoice - without closing the bill in Mews
I know this was brought up before
Many Companies will not pay a proforma or a bill preview - we need to issue an invoice but without closing the bill.
Why? Sometimes groups are still in house - sometimes we are asking for prepayment
1 vote -
Routing rules
To be able to route product/additional services, items etc.
It would be great if you had a mutilple choice of how you wish to setup the routing rule for a specific customer.3 votes
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