364 results found
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When issuing a new invoice after rebate - text rebate can be removed
when issuing a "rebate" the text rebate is given on each item line (should not be neccessary if the document type is "credit memo" (see a separate idea).
When issuing a new invoice after rebate, the text rebate shows twice on each item line - that should not be neccessary.2 votes -
show quantity on the invoice PDF
If a guest stays several night we would like the PDF to include the quantity and unit price.
The MEWS invoice only shows the total at line level, then the guest must divide the line sum by qty of night to find the rate/unit price3 votes -
Apply a discount on items on a bill
Have the ability to apply a discount on items that have been posted on a bill.
10 votes -
Comment section for confirmation letter
It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automatic confirmations (to Agoda) shouldn't include the rate
We noticed that the rate gets confirmed in the automatic replies to Agoda bookings. This is not correct as it is Agoda who collects payment from the guest and pays us minus commission. So it gives confidential information to the guest, which shouldn't happen.
We haven't checked the other OTAs if it does it there as well.3 votes -
Kiosk Check Out
Please add the possibility on the check out kiosk to add a tip after the guest checked the bill. (before the payment). It is useless to add the tip under the "minibar" section as it is not obvious enough.
1 vote -
Add sum to F&B and other individually.
This will make it easier for companies with different reimbursement protocols to process bills.
EG:
TOTAL stay nights: - Net - Vat- Gross
TOTAL F&B: Net-vat gross.1 vote -
Automatically save all invoices in PDF
We need an automatic routine (i.e. during the night) which would save PDFs of all invoices issued during that day on a local server/FTP. Aither run autmatically and saved in some preagreed location, or run manually with manually "pointing" the routine where the invoices should be saved.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automaticly move all items to a new bill in stead of to unpaid items.
Automaticly move all items to a new bill in case of a new reservation and added products and payments. This because we now have to move them manually. This takes a lot of time and unnecessary efford.
38 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Reservation (Booking) number in Accounting Report
To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.
This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.
The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.
53 votesHi, we are currently working on ability to link both payments and charges (including additional products) to the reservation, and that reservation number will be populated in the Accounting report.
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Amending a closed bill
Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.
31 votesHi,
We have now released the ability to change the address on a closed bill or invoice, where credit note will be issued to balance out the original invoice and new bill/invoice will be issued with corrected address.
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Warning "Pre-authorization was made with EPT Terminal"
For a checkout, when using a pre-authorization that was made with the EPT Terminal, the only way to notice it, is the file number attached, which can be easily missed, and should be colored in red.
Also please display a pop-up:
Warning: The pre-authorization you are trying to use was made with EPT Terminal. Please make sure to use the file number and debit there before confirmation.click "OK" or "Cancel"
2 votes -
Credit Card Surcharge
give hotels ability to add a surcharge automatically to creditcard transations
8 votesPlanned for beginning of next year
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Adding companies to accounting ledger
Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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invoice layout
It would be nice if the detailed invoice/bill also has a total amount per Package. especially when you have several bookings on 1 invoice.
Several travel agency's require this for their accounting. now we need to do this all manually.1 vote -
Possibility to EDIT the invoice PDF
We would like to have the possibility to edit the PDF, like adding fields such as "booking number", " group name" and so on.
1 vote -
add sort code to accounting figuration
you have recently amended the accounting configuration for the invoices so that company name and bank account, iban and bic are able to be filled in and display. however, in the UK / Channel Islands we also have a sort code which is vital information for payments made. could this please be added as otherwise this configuration is a bit pointless for us
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hide invoice counters
Being able to hide invoice counters instead of deleting them
1 vote -
Allowing reservations which have commission deducted from their rate to have an accommodation invoice generated which grosses up their stay
This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict access to specific transactions per user level
Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.
2 votes
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