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365 results found

  1. Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.

    31 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Automaticly move all items to a new bill in case of a new reservation and added products and payments. This because we now have to move them manually. This takes a lot of time and unnecessary efford.

    35 votes

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  3. We need an automatic routine (i.e. during the night) which would save PDFs of all invoices issued during that day on a local server/FTP. Aither run autmatically and saved in some preagreed location, or run manually with manually "pointing" the routine where the invoices should be saved.

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. For a checkout, when using a pre-authorization that was made with the EPT Terminal, the only way to notice it, is the file number attached, which can be easily missed, and should be colored in red.

    Also please display a pop-up:
    Warning: The pre-authorization you are trying to use was made with EPT Terminal. Please make sure to use the file number and debit there before confirmation.

    click "OK" or "Cancel"

    2 votes

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  5. To add a column in multiple Reports (manly Accounting Report) with the Reservation number of the guest (Booking number). This could be used as a Primary Key to connect the different reports.

    This could help us merging reports like Accounting Report and Reservation Report that right now are used for multiple tasks and requires hours of manually work from Finance and Operations teams.

    The name of the guest can change before/after the check-in. So, name of the guest is not working good for merging reports.

    41 votes

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  6. give hotels ability to add a surcharge automatically to creditcard transations

    7 votes

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  7. Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. It would be nice if the detailed invoice/bill also has a total amount per Package. especially when you have several bookings on 1 invoice.

    Several travel agency's require this for their accounting. now we need to do this all manually.

    1 vote

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  9. We would like to have the possibility to edit the PDF, like adding fields such as "booking number", " group name" and so on.

    1 vote

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  10. you have recently amended the accounting configuration for the invoices so that company name and bank account, iban and bic are able to be filled in and display. however, in the UK / Channel Islands we also have a sort code which is vital information for payments made. could this please be added as otherwise this configuration is a bit pointless for us

    2 votes

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  11. Being able to hide invoice counters instead of deleting them

    1 vote

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  12. This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.

    7 votes

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  13. Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.

    2 votes

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  14. You can still rebate items without having the 'Rebate Items' privilege by canceling closed items or items that fall outside of EHW.

    This privilege only restricts whether or not a user sees the rebate icon on a bill but does not fully restrict the ability to rebate.

    2 votes

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  15. 1 vote

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  16. It will be great if you could post and close a partial settlement for a debtor. That means that you can deduct automatically this payment and eventually issue invoice again in debtor.

    18 votes

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  17. There should be another template called " Receivable invoice" sent when invoice is issued that invites the recipient to pay via bank transfer.

    3 votes

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  18. I would like to see where a company or travel agent profile is attached to a reservation, however the assigned billing company is a third party agent/TMC that is not the main company or travel agent to the booking but have the company / agent profile linked to the reservation also print onto the guest bill header details

    5 votes

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  19. 1 vote

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  20. When reviewing Invoices, there are collapsable sections for each added "Item" during the guest's stay.

    These sections should have subtotals for easy calculation and review.

    For example - when a guest wants to see how much they paid in the spa yesterday, I should not have to add up each treatment they took to give them the total.

    This wastes their time, and mine.

    1 vote

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