237 results found
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Undo booking cancellation
Once a reservation is canceled in Mews, unfortunately it must be recreated in case a guest decides they would like to stay. This can be inconvenient in case of no shows that must come the next day or reservations that may have been canceled accidentally. An additional feature to reinstate canceled bookings could help simplify these occasions as all booking details could be preserved and records would be unified.
823 votesHi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
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Granular User Privileges
"By expanding user privilege assignment, admin users can now assign privileges to each employee with much more flexibility. Privileges can be organized with dependencies, and in addition to creating different assignable privilege sets, individual privileges can be granted or revoked according to each employee's operational duties."
724 votes -
337 votes
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Rate Mixing
The system should be able to propose the cheapest rate possible to our guests (like booking.com does). Mixing the rates to offer the best deal is a guarantee to compete better against booking.com. Not mixing the rates allows booking.com to steal bookings from us. Exemple: you activate a Last Minute deal on the next 48h. A guest want to arrive today and stay for 3 days. On booking.com, he will see a rate mixed from the last minute rate (for the 2 first nights) and from another rate for the 3d night. On our booking engine, you will see either…
223 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Additional export schedule file formats
Add new type field in export schedule to choose between .xlsx, .csv or .pdf
212 votes -
Have an allotment as part of the block feature recently released
MEWS currently does not support allotment.
For a property with a lot of allotments contracts in place throughout the year and some with release on different dates i.e 1 room on 2 days release, 3 rooms on 5 days release etc. this is not manageable through the current block feature as there can only be one release date. Hence, all allotments need to be entered as individual blocks (which could be a very large number rather than just one block covering the whole year), this is just not sustainable. The alternative is to enter bookings as optional with release dates…191 votesHello Mewsers!
In this video, I am excited to introduce you to the next chapter of Group Management in Mews with Allotments.
Allotments is a combination of multiple features that allow for better contract management with travel agencies and corporate groups. I will highlight key elements, such as multiple release rules and pick-up distribution, which provide more flexibility and automation.
Watch this video to learn how these features can save time, increase revenue, and improve efficiency in managing group bookings.
We have received a large volume of feedback from properties who would like to learn more about this functional. If you would be interested in a session to cover this in more detail. Please do lest us know by responding to this post in the Mews Community.
Kind regards,
Aldair
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Add extra line at the top in timeline to implement large events in City or warnings or international holidays.
We are a Boutique hotel with 40 rooms without meeting rooms. Located In between centre of Amsterdam and a large (RAI) conference Centre. In case of large conferences or Events in the city we can sell at higher rate than leisure. Because these city wide conference are known for years ahead we like to have a space on top of timeline to place the name of the event with warning like "only sell high' or 'do not offer to groups' .
170 votesNow you can add special events or notes in your Enterprise Settings. These show as an icon & note on the Timeline & Rate Management screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
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Turn on/off restrictions
It would be easier for us to turn on and off a restriction rather than delete and create a new one.
160 votes -
Selling limits based on different variables
Requesting the ability to enter selling limits based on variables defined by the hotel.
For example:
Rate Code + Space category + Number of rooms
Once number of rooms has been sold for X category with X rate, close ability to sell more144 votesHi reader,
Thank you for your ideas and votes for Sell Limits. I am pleased to inform you that this topic has been moved to the roadmap.
I would be very interested speaking to a number of you about Sell limits. Please feel free to reach out to [email protected] if you would be interested in having a conversation on the topic.
Looking forward to hearing!
Warmest regards,
Nienke
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Rate buckets & restriction based on occupancy
At the moment the restriction settings in MEWS are very complicated and extensive. When we try to close multiple rates that are within different Rate Groups (due to the settlement required) we have to close all rates individually. Our idea is to create Rate Buckets where you can add rates manually that only apply to restriction. This way, you can apply all restrictions on these Rate Buckets instead of on rate group or individual rates.
Furthermore, it would be perfect if you can apply restrictions based on occupancy %. I.e. if hotel is 60% booked, I want to close all…
115 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict dates for products
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.100 votes -
Limit availability sent to Channel Managers
Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.
84 votes -
Add notes to calendar in Rate Management
It could be awesome to be able to add different colours or notes to some dates in the Rate Management calendar so we can mark some special dates as holly weeks, special events, etc to pay attention to the rates on those days
83 votesNow you can add calendar events in your Enterprise Settings. These show as an icon & note on the Rate Management & Timeline screens, and on the Availability and Occupancy reports.
Check out this guide to learn how to user these calendar events: https://help.mews.com/hc/en-us/articles/360001837618-Create-modify-or-delete-a-calendar-event
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Edit rate restrictions
Rate restrictions are currently uneditable in Mews, meaning that even for a minor change, you must delete the old one and create an entirely new restriction.
81 votesHello Mewser,
Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!
Looking forward to your future ideas!
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Occupancy-based pricing
Spaces are often priced by category, however additional pricing schemes could become available with the possibility of pricing spaces according to the number of guests accommodated. With the availability of occupancy-based pricing options, properties would have the possibility to set rate price based on the number of people staying in the space rather than applying an empty bed adjustment. This would enable much more pricing flexibility for revenue managers, which could additionally provide even more attractive prices for guests.
For example: A room could be priced at 100 Euros for 1 person, but the same room could be priced at…
73 votes -
70 votes
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Naming stay restrictions
Right now, going through each stay restrictions requires your read each specific variable. However, just each restriction should be able to be named so that we can quickly figure out what each one does by title instead of reading through each variable.
60 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Voucher date restrictions
Stay date restrictions for vouchers
57 votes -
Operations report model to save
We have more than enough of different kinds of stay items for halfboard and other food peroducts. Could you give us a saved report to print all items used only on one report? I mean as we use the operations/product report but we could have a fixed report to show all halfboard items and breakfast and special dinners? Like a food and beverages report. Please.
54 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released in the form a New and Improved Product Report. Please check out our release notes - https://releases.mews.com/en/want-a-clearer-overview-of-your-product-sales-our-new-product-report-has-you-covered.
Thank you again for sharing your idea!
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Multiple cancellation policies for the same rate group
To have the possibility to have different cancellation policies for different periods within the same rate group.
53 votes
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