95 results found
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Invoice without details
Many customers ask for an invoice for their stays without details.
Now, each invoice contains the details of the services and on the same page a summary of the taxes.
It would be interesting to have the summary of the taxes on a separate page and which includes the same header and footer of the detailed invoice.3 votes -
Create a possibility to exclude some product from the cancellation fees (in the settings)
It would be nice if their is a possibility to exclude product from the cancellation fees. For example: we do want to charge our product breakfast in our cancellation fees, but we want to exclude our tourism tax (verblijfsbijdrage) from the cancellation fee. At this moment this is not possible.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Easier setup of rebate accounting category for hard-coded city tax
At the moment it is difficult to set up the accounting categories for the hard-coded city tax because it is a combination of leaving empty the rebate accounting category in the bookable service settings and defining the categories in Accounting configuration - Additional expenses.
1 vote -
Add setting for products 'commissionable' or 'non commissionable'
In order to get more accurate commission overviews we would like an option when setting up a product to define whether it's commissionable or non commissionable (so if it should calculate for the commission overview).
Things like city tax, extra products (not via OTA) are non-commissionable but will still be counted for commission rate.
A tickbox Comm/Non Comm will solve this and provide more accurate commission overviews to support invoicing and business intelligence.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Accounting category of canceled items
We can´t define a specific accounting category for canceled items for deposits or hardcoded city tax. The accounting category is taken from the Canceled item accounting category defined in the Bookable service. But deposits and city taxes are usually having different accounting categories than nights.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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billing by month option
I have a comment regarding the possibility of grouping billing items by month.
I really like this option, but it has a small flaw that should be corrected.
The tourist tax is not linked to the night, but is charged the next day.
The tourist tax + the night should be classified together.
For example, for a stay straddling January and February 2022:
17 nights in January for only 16 tourist taxes
11 nights in February for 12 tourist taxes, the one of 31/01/22 appearing in the February invoice0 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Possibility to change the number of guests to zero
As we can have charged cancellations, we often let a room checked-in with 0 guest in house to keep a high occupancy rate even if the room is empty.
Currently, it is not possible to put less than one guest per room, so the city tax is posted and the reports are false.3 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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payment method on confirmation
Include payment method "guest will pay at check-in by debitcard, creditcard or cash" - "invoice to the company for all costs" - invoice to company for roomnight, breakfast and city taxes" Should be visible for receptionist and should be shown on the confirmation.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tax Setup (Legal Environment) by Property Administrator
Allow each property to setup and modify their own taxes rather than have Mews hard code these taxes into the system. US taxes are complicated with local, city, county, state, TBID, tourism and other taxes that change independently from each other. This aligns with channel manager setups. Additionally, have the ability to create tax periods for all taxes i.e. start date, end date so that the system can properly tax reservations that cross a tax period change. Have the liability sit with the property administrator who receives notification of future changes and should be held responsible for these changes. This…
4 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic Deposit Settlement Disable by Default for US, Australia and New Zealand properties
When a rate group is created and the Automatic Deposit Settlement is default in the US, this creates a revenue items for taxation purposes. This is not used in the US and should not be the default setting. The Option of "Automatic Deposit Settlement" is regionally specific and not global. I believe this "Option" should remain an Option and not the default. This really confusing properties that are setting up rate groups. See help guide on this topic: *Note for properties in the United States, Australia and New Zealand: Do not select this feature, as you are not legally required…
1 voteHello,
We are adding this idea to be upvoted further by Mews community. Remember, you can share the link with your colleagues and anyone that finds this idea useful to be added to the roadmap.
Best wishes
Jovana
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Better Adjustments
I shouldn't have to create a separate adjustments account for each type of adjustment. If a night has already closed, and then the rate needed to be adjusted by a supervisor because of an error, then their adjustment should be just a Rate Adjustment - automatically contributing to room revenue. I shouldn't have to use the billing tab to then manually calculate rate vs tax breakdown, and post a separate "unbookable service" etc.
Also, refunds / adjustments should be able to be posted to the specific reservations even if they are closed out already. It should be possible to open…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Billing Tab - Show Rates vs Tax Breakdown
It would be really helpful if, on the billing tab, you can include the rate vs tax breakdown when we expand a billing item. It is causing our staff to be confused when posting adjustments and we are, as a result, paying close to $1000 in taxes more than what we collect for most of our properties.
1 vote -
tax rules
Is it possible to set up different tax rules by room type or rate plan? I am not seeing that we can alter our tax settings, but we need this functionality. We have certain third party TA's that are collecting and remitting part of the occupancy tax, so we need the ability to designate which taxes should be applied to any given rate plan and/or room type.
2 votes -
Automated payment request
In order to reduce the Check In Queue, we would like to give our customers the opportunity to pay their pending City Tax and additional costs in advance.
We figured sending an automatic payment request link 2 days in advance would be a good solution for that, but as is, there's no possibility to send out requests in bulk, nor automatically.
Another issue might be that reservations using Virtual Cards would still have the entire amount outstanding, so it would need to be able to recognize that.
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Exclude non revenue from Manager report totals
Exclude (or separate) non-revenue form the manager reports totals. City tax (or any others) an payments are now included in the revenue totals while it isn’t revenue.
68 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Grouping products on invoices to reduce the length of a bill
Allowing to group the same products together on a bill would make it clearer for the guest. For example, if a guest stays for 15 days, his invoice will include 15 times the 'local tax' product making the invoice lengthy and not easy to read.
It would be better to simply display local tax x 15, for example.
It could maybe be set for specific products when configuring them.3 votes -
Difference TOTAL with/without VAT on invoices
MEWS calculates prices with and without VAT per product and presents them per product on the invoice.
At the end of the invoice MEWS presents the summary of the prices with and without VAT per VAT.
On huge invoices the calculated and presented total price without VAT is not the same as the summary of the presented prices without VAT per product due rounding differences.
Guests/companies/ accounting are complaining about this.
THEREFORE PLEASE ADJUST and do not present the price per product without VAT per product. (only VAT in %, amount and price with VAT)
OTHER CONSIDERATIONS:
Show VAT &…51 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add Elements on the reservation screen with dates
Hello,
I love using your system it's really simple and effective.Just one suggestion maybe: when we had elements on a reservation (breakfast, city tax, half board etc...) it would be nice to have an option to select the dates we want them to be charged. At the moment, it charges them automatically for the all stay and we have to cancel the lines we don't need one by one (for example for a customer that stays 5 nights but wants breakfast only one day).
Best regards.
Sylvestre
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create a possibility to select a taxations on Service
Create a possibility to select
Rate - Default Rate tax rate
Product - Default Product tax rate
Deposit - Default deposit tax rate
CancellationFee - CNX fee tax rate
NoShowFee - No-Show fee tax rate
on the Service entity.Use a multi-value just like on Accounting setup of enterprise.
3 votes -
Re-pricing items outside of EHW
We should have a unified solution for updating the cost of items that are outside of EHW or closed on a bill. For example in some Legal Environments, taxes are applied based on the length of reservation. Upon the change of length, taxes should be updated on all nights.
This should be somehow reflected in reports and values such as average night rate etc.1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
The reason for this is that we need to handle changes of taxes with correctional items and not by overwriting already posted and in some cases reported items.
Thank you for sharing your suggestions.
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