65 results found
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Build Resort Fee option or allow products to not display within Nightly Rate total on distributor
We use resort fees at our property and have product rules in place so they are automatically attached to rate groups however this is never displayed on the distributor. It only appears once the reservation has been booked and can seem to some guests as a 'surprise fee' if they do not read the fine print.
Would be best to have a resort fee option built or be able to include products on distributor without them being displayed as an addition to nightly rate but within the 'Fees and Taxes' section.
The option to include price in offer does not…
8 votesThis is in preparation in Guest team -
Tax Exempt Guests
Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.
There should be a separate report of such reservations per month as well.
36 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Different Tax: local vs foreign tourists
Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.
Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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VAT drop for longstay guests (28+ days)
in the UK the VAT drops from 20% to 4% from the 29th night.. which is currently happening in Mews however the total amount doesn’t change just the internal split changes. So properties are not able to pass the benefit of the reduced tax to guests which ideally they should do or at least would like to do.
12 votes -
Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.
11 votesReview of Mews Search starting and in exploration phase
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Tourist tax
It would be interesting to be able to enter the tourist tax with a unit or relative amount for adults, and to have the possibility of setting exemption categories such as: "children under the age of 12, invaled, police, etc.". also have the possibility to insert a period of applicability for seasonal hotels (Sea, Mountain).
18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tax Exempt Duration of Stay
In most of the United States, if a guest stays longer than 30 days in a row, then their entire stay is no longer eligible for lodging taxes. Most PMS systems then refund the entire tax liability for the month and credit it to the guest folio. All room nights for any reservation with over 30 days is tax free after the guest has actually stayed for 30 days.
This needs to be a feature that is rolled out in Mews sooner rather than later if Mews wants to scale into mid-sized hotels which often see corporate travelers stay longer…
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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bug: no city tax added, on extended stay
When a stay is extended and the original bill (with the city tax) was already closed, no city tax is automatically added on the new bill for the extended nights.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Virtual Credit cards and automatic charging
For Amsterdam Properties, the virtual Credit card amounts are for less than the full price since the guest needs to pay the 3 euro tourist tax upon arrival. I wonder if the automatic charging could read the amount imported under credit card information.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Change reservations after payment
We should be able to change reservations after they are paid.
Change number of persons in dorm and cancel taxes.11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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rates including city tax
In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.
17 votes -
Add "arrival country" field
It would be helpful to add a field with calendar format to register guest date arrival into the country. At least in southamerica we need to know how many days a pax is staying in the country since arrival for tax requirements in order to have correct payments amounts.
Otherwise, costumizable fields for guest profile with formats (calendar, open field, others).
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Having the tax identifier on the invoices to be changed to VAT No
The VAT Act is very specific regarding the requirements for a Tax Invoice to be valid for VAT purposes. As per the SARS website (https://www.sars.gov.za/ClientSegments/Businesses/Government/Pages/Tax-Invoices.aspx) the following information is required on the document:
As from 8 January 2016, the following information must be reflected on a tax invoice for it to be considered valid:
• Contains the words “Tax Invoice”, “VAT Invoice” or “Invoice”
• Name, address and VAT registration number of the supplier
• Name, address and where the recipient is a vendor, the recipient’s VAT registration number
• Serial number and date of issue of invoice …10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Stay tax
Must be splited on three different levels and presented to the guest with split details. Paris for instance :
"Town" tax : 5% per night
"Departemental" tax : +10%
"Local" tax : +15%Stay tax must be automatically deducted for under 18 years old
18 votes -
New Search Criteria (find & add companies by Tax ID)
New search criteria to find and add Companies by the Tax Identifier.
Example: Creating reservation and adding company by the tax identifier instead of the name.7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Personal ID fulfills the Gap of tax ID for invoicing to a person
I need that somehow the personal ID number appears in invoices to any person when they request it under personal name. These can be donde "manually", but if in the profile, once you fulfill the id number appears as well in tax identifier gap, will save time to us.
Regards!
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Base automatic product rules and settlements not only on Rate Groups
Would be great to base automatization not only on the rate groups. For example city tax can not be excluded from booking.com collect reservations, but are from booking.com hotel collect ones. This way it would be possible to create different rules for them.
9 votes -
List `city tax` separately in financial reports
Show city tax separately from revenue in the Manager Report, Accounting Report, etc.
23 votes -
Add product update field in reservations report
Possibility to run product update for all reservations
The use case would be to cancel old city tax and add new one6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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