73 results found
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No city tax for children and free breakfast for children
Would be easier to just add breakfast and city tax in case it's necessary than having to counterbook it with every single reservation where children are involved.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatically move city taxes to a paymaster or guest bill
Move all the city taxes of all customers to the paymaster bill in one go.
9 votes -
"Exclude from offer"
Let's take for an example the hotel "Hôtel Golf Château de Chailly".
After calling the "rules/getAll" and "products/getAll" we see that the product "6c5ed799-2e8a-4a18-8325-ac7a0086a886" is applied for "ResourceCategoryType" equals to "Room" and "Suite". But it's not added to the price displayed on the booking engine, for example, for tarif "7c58c0e7-64f2-41d6-aaff-ac6f00c31da1" and room "7599d179-e235-4894-9310-ac6f00c320ff".You colleague explained us that this product is the city tax. And as this product has the option Exclude price from offer so only the price of the room will appear on the distributor.
But how can we know if the product has this option (Exclude from…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rate Rules setting, as Product Rules
Would be nice to have a Rate Rules settings (as also Product Rules) to be able to make more tailor made rates. At this moment we use the Rate Rules settings to setup rates, but this results in wrong city tax, because the Product Rules settings are not included in the (hard coded) city tax calculation.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have products included in rate visible during the reservation process in Commander
When making a new reservation in Commander, there is no way to see a breakdown of the product(s) included in the rate until after the reservation is confirmed.
This is even more confusing when the product price is added to the rate. For example if the rate is EUR 100 per night and a compulsory city tax of EUR 1 per night is automatically added, there is no way for me to see instantly why I selected a EUR 100 but the total value of the booking is EUR 101.3 votesHi Peggy,
Thank you for the clarification. We have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Build Resort Fee option or allow products to not display within Nightly Rate total on distributor
We use resort fees at our property and have product rules in place so they are automatically attached to rate groups however this is never displayed on the distributor. It only appears once the reservation has been booked and can seem to some guests as a 'surprise fee' if they do not read the fine print.
Would be best to have a resort fee option built or be able to include products on distributor without them being displayed as an addition to nightly rate but within the 'Fees and Taxes' section.
The option to include price in offer does not…
9 votesThis is in preparation in Guest team -
Re-pricing items outside of EHW
We should have a unified solution for updating the cost of items that are outside of EHW or closed on a bill. For example in some Legal Environments, taxes are applied based on the length of reservation. Upon the change of length, taxes should be updated on all nights.
This should be somehow reflected in reports and values such as average night rate etc.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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City taxes for children
City taxes amount is different between adults and children, and among children based on their age.
Would be useful to create a rule that recognises the different kind of partecipants and their age among children, showing, then, the different amounts due112 votes -
Tax Exempt Guests
Some guests have valid government documents which exempt them from paying any lodging taxes, etc. (VAT etc). There should be some checkbox that allows for the room rate to stay fixed but no taxes to be posted as liabilities.
There should be a separate report of such reservations per month as well.
36 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Different Tax: local vs foreign tourists
Some countries require to collect different tax based on the nationality of their guests. Local (national) tourists pay less taxes than foreign tourists.
Example of such country is Peru. Since Mews is live in Peru, this feature would be great to have.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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VAT drop for longstay guests (28+ days)
in the UK the VAT drops from 20% to 4% from the 29th night.. which is currently happening in Mews however the total amount doesn’t change just the internal split changes. So properties are not able to pass the benefit of the reduced tax to guests which ideally they should do or at least would like to do.
14 votes -
Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.
11 votesReview of Mews Search starting and in exploration phase
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Tourist tax
It would be interesting to be able to enter the tourist tax with a unit or relative amount for adults, and to have the possibility of setting exemption categories such as: "children under the age of 12, invaled, police, etc.". also have the possibility to insert a period of applicability for seasonal hotels (Sea, Mountain).
18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tax Exempt Duration of Stay
In most of the United States, if a guest stays longer than 30 days in a row, then their entire stay is no longer eligible for lodging taxes. Most PMS systems then refund the entire tax liability for the month and credit it to the guest folio. All room nights for any reservation with over 30 days is tax free after the guest has actually stayed for 30 days.
This needs to be a feature that is rolled out in Mews sooner rather than later if Mews wants to scale into mid-sized hotels which often see corporate travelers stay longer…
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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bug: no city tax added, on extended stay
When a stay is extended and the original bill (with the city tax) was already closed, no city tax is automatically added on the new bill for the extended nights.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Virtual Credit cards and automatic charging
For Amsterdam Properties, the virtual Credit card amounts are for less than the full price since the guest needs to pay the 3 euro tourist tax upon arrival. I wonder if the automatic charging could read the amount imported under credit card information.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Change reservations after payment
We should be able to change reservations after they are paid.
Change number of persons in dorm and cancel taxes.11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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deposit
Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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rates including city tax
In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.
17 votes
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