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Payments

The Payments forum is your dedicated space to share ideas related to payments - where all things fintech come together. The forum categories:

  • Automations: Share anything we can automate in accepting or consolidating payments
  • Chargebacks and fraud: Discuss ideas for preventing and handling fraud and chargebacks
  • Financial services: Explore ideas related to Mews financing and additional financial services we offer
  • Payment methods: Propose new payment methods or enhanced functionalities for existing ones
  • Payouts: Contribute ideas about making payouts smooth and easy to understand.
  • Rules and policies: Share ideas about the workflows you need to support
  • Other: You have something that doesn’t fit into the other categories? Put it here

Payments

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4 results found

  1. Automatic bill closure, bill sending

    If we can have balanced bills closed automatically. We also want the system to be able to email the bill aswell. With the possibility to exclude certain rate codes and/or travel agents such as expedia where the guest should not have the bill. And if there as way to manually add an email adress to where the bill should be sent upon closure. We have a lot of vcc from conferma connect (for reoccuring guests) with a unique email adress for each reservation so instead of having to manually make a note and charge the vcc it would be great…

    10 votes

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    2 comments  ·  Automations  ·  Admin →
    released  ·  AdminLaura Asplin (Admin, MEWS) responded

    Bills that are automatically closed can now also be automatically sent. https://releases.mews.com/en/email-balanced-bills-automatically-after-checkout-in-mews-operations-YpkibjJ2

  2. Include surcharging service in Billing Automation

    2 votes

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    0 comments  ·  Automations  ·  Admin →

  3. When automatically charging OTA, put charge and revenue on one bill so we don't have to move the payment to the bill

    When automatically charging OTA, put charge and revenue on one bill so we don't have to move the payment to the bill

    7 votes

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    0 comments  ·  Automations  ·  Admin →

  4. Match Payments to Correct Bill When Routing is Enabled

    Improvement flow request:

    Current payment automation is still being triggered at the customer profile and does not make any distinction if there is a routing rule in place or if the bill will be owned by a different customer or company.

    This can cause the wrong profile to be charged or the wrong amount due to be displayed (kiosk) because payment will sit in the Unpaid Items/Deposits section first.

    37 votes

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    5 comments  ·  Automations  ·  Admin →
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