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Failed automatic settlement notification improvement

When there's a failed automatic settlement, a task is put into MEWS. I would like different options just than a task, so I could for example also be notified by email. Also, I would like to change the settings for the desk (adjust the deadline and department for example)

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Tom Keller shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded  · 

Hello all,


This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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  • Vendula Batkova commented  ·   ·  Report

    And email notification sent to the guests (on behalf of Hotel Aida Opera)

  • Sofía Llorente commented  ·   ·  Report

    Also, I would like to have personal tasks so only the assigned person can see and modify the task.

  • Tom Keller commented  ·   ·  Report

    Another thing: now we have the great feature of having a task linked to a reservation, please also link the ''Failed automatic settlement' task to a reservation :)