Multiple payment methods online check-in (iDEAL)
At the moment the only payment method when checking in online is with a credit card. It would be very useful for us in the Netherlands if guests could check-in online with iDEAL and fulfill the payment in advance.
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Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Aleksandra Jacel commented
It would be also more efficient if the CC requirement appears right after the registration details are provided (basing on our Guests information, the process of online CI is too long (including the CC authentication and upselling). Very often Guests fill in the online CI and leave on the very last stage, when they have to provide the CC
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douwe.bakker commented
Would save many calls and emails and a smoother reservation flow, without extra unrequired extra human actions
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Maurits Bots commented
hi Jovana and team, in the NL there are loads of people who do not have a credit card, and in order for them to be able to book rooms, they need to provide a guarantee... In NL the ideal payment system is wide spread accepted and a very acceptable method to take (pre-)payments. For us it is considered a huge improvement to have the option to accept pre-payments on flexible reservations.