Display Settlement Rules + Cancellation Policies on Booking Engine
Currently - settlement + cancellation policies are not visible to the guest in the booking engine. So for each rate code - we have to manually insert text to describe this in multiple languages.
Most other Booking Engines display these rules by default during the booking-process online. Mews should be able to auto-generate this text - in multiple languages.
The proposed solution would remove potential mismatch/errors between text & rules , save time for the user, and create a more sellable text to display rather than focusing a lot of the text to rules regarding the reservation.
Darren Evans commented
This is becoming an ever increasing issue, all OTA's show this as do many other IBE's, please can we look to have this more visible to the booker?
At the moment we have to put this into the rate description which isn't as good as we'd like it to be.