Proving Guest has accepted T&Cs tickbox
Whilst its 'controlled' in the booking flow that a guest cannot complete the reservation without ticking the acceptance box for T&Cs, when it comes to defending a chargeback it supports a stronger counter-challenge if we have the ability to send a screenshot of the reservation summary with the datapoint captured that the T&Cs were accepted and timestamped.
![](https://secure.gravatar.com/avatar/3964938be044111188c5cdc5a24d8a2f?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Elly Page commented
Really important - we are struggling to win chargebacks and this would really help prove our case.
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Osgur Ciardha commented
Essential to challenge chargebacks.
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mark commented
Considering the current volume of chargebacks we are receiving, and losing - this is hugely important to us in the attempts to defend.
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Robert Allen commented
Excellent idea. Much needed
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syoung commented
Great idea, am fully supportive of more options to show a customer has agreed and read T & C's
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kate.oneill commented
good idea to combat volume of Chargebacks