223 results found
-
age
When a family is booking online, the booking engine doesn’t currently cater for validate the age of guests within a room. This creates invalid reservations with children and/or babies staying alone in a room. This requires a solution I believe.
6 votes -
Booking gaps
Booking gaps should be automatically overridden by the MLOS. For example, if the MLOS is 5 but there is a gap of 3 or 1 night, it should be automatically bookable. This is especially important for smaller properties with individual room categories.
1 vote -
Phone number recogniztion when booking
When guests are filling out mandatory fields in the booking engine, such as their phone number, they can fill out a number that does not exist and the booking engine will accept this as a phone number (e.g. just the number "0").
It would be helpful if the booking engine would recognize phone numbers as a valid phone number, so we have all contact details we may need from the guest after they make the booking.
26 votes -
Be able to enter the address for each space category
We manage several holiday rental units and the different space categories have different addresses in two different cities.
Currently the property address is placed in the general settings tab. The address placed in the general settings tab is the one that appears in the booking confirmation message for reservations at Mews booking engine in at tahe " How to get there" field.
We've tried to leave the ‘City’ field in the general settings tab blank, but it's not possible because it's a mandatory field.As the different space categories are located in two different cities, the fact that the address…
1 vote -
Restricted campaing code is not giving any information
When campaign code is restricted, booking engine should show this to the guest "the campaign code is not available this date, please try another date"
At the moment Booking Engine is showing only available rates and not giving any information about the restricted campaign code.1 vote -
Override capability for reservationists in Commander
I limit the ability to book more than 360 in advance as we have MANY guests that book year after year. We found that people that wanted stay here were trying to book rooms out from under current guests so we limited the availability online to stop this from happening. By making this restriction we have made it so reservations can not book our current guests either. In addition we do not do same day booking on the internet. We have made it so you can not book same day on the web but, if we decide to book a…
2 votes -
Room and table reservation in one go
When you are in the process of booking a room you should be able to make a table reservation in the same process. The table reservation should be linked to an inventory.
9 votes -
Custom Photos for Individual Booking Engines
To customize the guest journey for distribution partners, we would LOVE to see the ability to customize background images for individual booking engines for accommodations as well as for availability blocks. Not only will examples of this experience help get distribution partnerships over the finish line, but it will also create a custom and personalized experience for the relevant guests. Furthemore, it creates numerous opportunities for cobranding.
4 votes -
Display hourly availability in BE
Guests would need to try and book slots hoping there is availability. In high demand services this would mean several tries to book a time slot until sucessful. Better option would be to allow properties to display their availability for hourly services too for a better UX
7 votes -
Display Settlement Rules + Cancellation Policies on Booking Engine
Currently - settlement + cancellation policies are not visible to the guest in the booking engine. So for each rate code - we have to manually insert text to describe this in multiple languages.
Most other Booking Engines display these rules by default during the booking-process online. Mews should be able to auto-generate this text - in multiple languages.The proposed solution would remove potential mismatch/errors between text & rules , save time for the user, and create a more sellable text to display rather than focusing a lot of the text to rules regarding the reservation.
29 votes -
Allow to start the booking process with room type or package
I design websites for hotel and am working on the first site where Mews needs to be integrated. It surprised me to see that it is not possible to link to a specific room or package in the booking engine.
Every hotel website I worked with wants a page on their where they describe and promote their room types and packages. It makes perfectly sense to add a [Book now] button to that description, which raises the expectation that you can directly book that room type or package with a click on that button.
Unfortunately this is not possible with…
8 votes -
Allow guest to change booking dates
Currently any direct reservations cannot have a date change action completed by the guest. The only option is to cancel and rebook. Or contact the property to change the booking stay dates.
Other PMS and OTA tools have this functionality, can this please be developed so the guest has full control of their reservation?2 votes -
Split capacity by day of the week
Is it possible to offer a specific room type in weekends only to at least 2 adults and 2 kids, and on weekdays also to guests without kids?
1 vote -
On line booking of extra
Unfortunately, it is not possible to book an extra on a specific day on your online booking.
This is quite problematic for us as one of our extras is the Saturday buffet, which of course we only sell on Saturdays.
The same with Christmas menu. This is also only served on Christmas Eve 😊At our Place we only sell minimum 2 nights stay.
1 vote -
multiple guest entry
when booking multiple rooms, it should become possible to add ALL names for the rooms, especially when different room types are combined.
we have several corporate clients for whom we provide a seperate booking engine, and they sometimes book multiple rooms at once but do wish to specify the name per room booked.
32 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Request via Booking Engine
The ability to make just one request via the booking engine. Not every hotel wants the guest to always be able to book directly. Sometimes you only want to see the availability of the rate and category.
Example:
Especially for other services or spaces such as meetings and events, you should only be able to see the information and the hotel then decides how to handle the request.
Smaller hotels that also sell the entire house do not always want to receive direct inquiries.1 vote -
Beim Buchen eines Produkts Aufgabe erstellen
Wenn über die Buchungsmaske eine Reservierung gemacht wird, und der Gast bucht einen Blumenstrauß, Massagen oder E-Bikes, dann sollte eine Aufgabe erstellt werden.
Vielen DANK :-)2 votes -
VAT display on bill
On the new bill layout, move the VAT down instead of displaying it in the middle together with the bill items, to make the bill easier to read.
11 votes -
Display lowest available rate in booking engine calendar
Display lowest available public rate in booking engine while selecting dates ( similar to SynXis booking engine), or show no availability.
This is a standard of Leading Quality Assurance (LQA) for The Leading Hotels of the World.
40 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Booking engine - More visibility in space category description.
Have more lines visible as default in the description of the spaces in the booking engine.
1 vote
- Don't see your idea?