Guest portal notifications: Guest Messenger
When a message is sent via property to a guest using the "Guest Portal" in the new Guest Messenger area, the guest receives no notification a message is waiting for them. This causes the message to be missed and defeats the purpose of this platform. It ONLY works if the guest is currently in their portal or following up on a previous enquiry that they see/read the message. It would be great to send an email to the guest if they do not read the message after a certain time so properties have confidence messages are being seen by guests.
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Noah T
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