Under Internals there is currently only one Classification to select and that is 'Loyalty program'.

This is too generic, and doesn't indicate which program the member belongs to (Accor has three distinct loyalty programs) as well as which membership tier or level the guest is currently at (are they entry-level or a mega VIP platinum or diamond member)?

I would like to recommend that on the Profile screen that Files and Merge be moved down and a dedicated section for Loyalty be added, that can be fully customisable to the hotel's needs. This way we can have all programs and membership tiers represented, and even have a colour-coding associated with each membership tier so that next to the guest's name they are assigned a coloured badge for easy recognition.

If someone at MEWS would like to contact me I'd be happy to discuss the idea in more detail!