When a new guest file is created, the following mail is automatically sent to the guest. From my point of view there are the following possibilities for improvement:
- The mail should be written more individually (ex. salutation and other text). It would be helpful if there is a separate template for this.
- If the Pre-Arrival Mailing is activated, then the guest gets several mails. It would therefore be helpful if the reference to the new guest index is inserted in the pre-arrival mail.

Below is the current text, which is always sent automatically to the guest when a new file is created.

Make the most of your stay.

At Hotel Alexander Zurich, we're dedicated to your leisure. We know
that there's nothing worse than filling out paperwork when you'd rather
be relaxing, so we're here to make sure you start your stay out right.

Add your personal info, let us know who's sleeping where, and fill in
travel document details now, so you won't have to when you arrive.

Add my info

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