Reservation Custom Fields or Tags
Having the ability to add custom fields to the operator system would be extremely helpful for specific use cases outside of the general hotelier playbook. Tags would also achieve the same result.
Example: ability to tag or flag reservations with "vehicle information" or "Missing ID" etc would allow for fine tuning reports. Currently, we have to add product rules with no value to flag reservations. It's a workaround, but would love to see the addition of tags and custom reservation fields.
Joe Mangioni
shared this idea
Hello all,
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Sebastien Long
commented
I really don't understand how custom fields and tags are not already part of different objects in 2026, including reservations and contacts. This is standard across many PMS, across different real estate verticals (hotels, STR, multifamily, etc...). It allows clients to start building custom things without putting pressure on the PMS to build the features themselves. What's the alternative? Having to store this data elsewhere and sync it up to reservations.