QR Code scanner
Customers already receive confirmation and online c-in emails.
There is a ID scanner in place, however it takes time for guests to put their name and booking ref number.
It will be very helpful if a guest can just present a QR code for their booking and the kiosk finds their booking and starts the c-in process.
This will also limit the errors when mistyping name/booking number and limit the customer "touch" interaction with the device for the current Covid environment.
Igor Kost
shared this idea
Hello,
please, let me inform you that the QR code scanner is already available in our kiosk. It is on the Find your reservation screen – see the attached screenshot.
Best regards,
Martin Kucera
Product manager
Mews.com
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Igor Kost
commented
Customers already receive confirmation and online c-in emails.
There is a ID scanner in place, however it takes time for guests to put their name and booking ref number.
It will be very helpful if a guest can just present a QR code for their booking and the kiosk finds their booking and starts the c-in process.
This will also limit the errors when mistyping name/booking number and limit the customer "touch" interaction with the device for the current Covid environment.