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Merge Profiles Automatically

The system should have a tool to detect automatically similar profiles (same name and surname for example) and propose one by one to merge or not the profile. It could be a big help and time saver for us, as it could take time to detect duplicate profile.

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Romain Binet shared this idea  ·   ·  Report…  ·  Admin →

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  • Adminmathias.coudert (Product Manager, Mews Systems) commented  ·   ·  Report

    Hello Sofia,
    Thank you for your feedback. The button "keep both profile" is indeed coming early 2025. You will be able to decide if you want to keep both profile and not see it again in the list.

    Happy to get your feedback on this improvement.

    Thanks

  • Sofía Llorente commented  ·   ·  Report

    After using it, I think I should include the "do not show again" option for the profiles you refuse to merge.

  • RaziM commented  ·   ·  Report

    This is much needed option as 70% of our business comes from OTA and this is causing lot of duplicate profiles in MEWS. Thanks

  • Christian Furtner commented  ·   ·  Report

    The option "show duplicates" should be there. Merging should only happen if the phone number of 2 guests is identical.

  • Ben commented  ·   ·  Report

    This can help

  • Romain Binet commented  ·   ·  Report

    The system should have a tool to detect automatically similar profiles (same name and surname for example) and propose one by one to merge or not the profile. It could be a big help and time saver for us, as it could take time to detect duplicate profile.