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Multi-Property Management

We're always looking for new ways to help you scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Use the Multi-Property Management forum to suggest improvements and changes to:

  • Portfolio management - how your hotels are grouped and organized
  • Rates, products, packages and restrictions applicable to more than one property
  • Other topics, including user management and security

Multi-Property Management

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  1. Our occupancy and availability reports provide an overview of crucial data, which can help properties plan and strategize for future rate pricing. Adding an extra tab for revenue totals in the occupancy export could contribute even more valuable data that could be used for planning. Comparing totals per day per space type could greatly improve reporting opportunities for all properties and revenue managers.

    18 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Allow properties to select what filters they want to have as default when opening reports.

    16 votes

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    2 comments  ·  Other  ·  Admin →
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  3. It would be great to be able to choose the optional release date in the settings for each property instead of it beeing fix and only being able to change manually.

    16 votes

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    10 comments  ·  Other  ·  Admin →
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    Hi Tini,

    Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.

    We will keep an eye on this request as more members of the Mews Community interact with it.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.

    16 votes

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    1 comment  ·  Other  ·  Admin →
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  5. High-end properties tend to have multiple tiers of VIP guests.
    VIP tier/class 1
    VIP tier/class 2
    VIP tier/class 3

    It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.

    15 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. With a property where length of stay plays a role for pricing, it would be convinient to see the number of nights directly under the arrival and departure day (both in timeline, but especially on "properties" overview.

    14 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. For example by configuration of a new property it is handy when you can export some configurations from an existing property and import this info in the new property.
    Such as:
    -pricing
    -space categories
    -accounting categories
    -accounting configuration
    -products

    14 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Allowing users to manage the auto assignment of rooms. This should be an on property manageable process. Their are times that Mews does not properly manage inventory and availability in Mews creating odd gaps that force us to reassign reservations so that we can create space for new reservations.

    13 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. The ability to manage all the properties from one master account. user craeation and management of priviliged, rate creation, product creation, templates, adding integrations,
    Manage reservations from a property to another

    12 votes

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    1 comment  ·  Other  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.

    12 votes

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  11. To have the option to export dashboard data from a guest profile or search from reservation report how many bookings/nights a guest has stayed in the property with a specified timeline.

    12 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Having the function to run reports to be able to compare all the properties without having to export indivdually would be a great feature for operations and having an overriding dashboard function for these also so you are able to see your entire portfolio

    11 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  14. As we are a couple properties using MEWS, it would be amazing to move postings from one to the other property in the same hotel-chain.

    So if a guest has consumed lunch in partner property, it would be amazing to post it on the room in our hotel.

    10 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. When a potential guest is calling a property for a proposal and the property is offering different options (per categories, per rates, per date etc), in the proposal that the guest will receive, there is only ONE button that will confirm ALL the options listed instead of one per option. Is it possible to have those several buttons (one per option) in order to allow the guest to choose one specific favourite solution?"

    10 votes

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    1 comment  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. It is today possible to automatize preauthorizations but we can't decide the amount that need to be charged. For example an automatic preauthorizations of 500€ would be charged on check in time less 4 hours for a specific type of property (if failed, check in would then be restricted->an email is automatically sent). On an other property type it would be 1500€. I think it could be done through the space type

    10 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  17. Many properties would prefer to see custom calculations of their revenue. While some properties use the Net value, others prefer to include service charges, late check out fees, etc. With a custom calculation tool in accounting configuration, properties could then easily calculate revenue in the way that is most valuable for them.

    10 votes

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  18. As properties view and analyze their data in reports, it is often helpful to compare figures with other intervals to gain even more insight. With the addition of a date comparison field in Mews reports, properties could then analyze data alongside other data sets, allowing them to maximize their evaluations and strategize even more effectively using the same improved reporting tools.

    10 votes

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  19. To create a new filter ' by user' or 'group of users', to be able to schedule a report of reservations made the day before by specific users, e.g. reservations office users, not to have to pull the report and then filter by creator manually.
    Also, one report for all properties for multi-property companies would be useful.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
    Thank you

    Emanuele

    8 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your s

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