81 results found
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Copy settings to another property in the same enterprise
An automated process for copying configurations between properties within the same enterprise. This is currently only possible during the onboarding process. It would be helpful and save time if this was available after properties go live.
2 votes -
3 votes
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Display reservations across properties in guest profiles
When working with multiple properties, it would save lots of searching when within the shared guest profiles you could see in which property the guest has a reservation.
3 votes -
3 votes
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commission upsell provision
To be able to search in mews on a staffmembers profile and locate all their upsells during a period of time.
Extract a product/item list of the number and amount of upgrades per employee during a specific time period.
1 vote -
Create and edit mail templates on a Multi-Property Level
A more advanced way to create and edit mail templates on a Multi-Property Level in a similar detailed way as we can do on an individual Mews Property.
2 votes -
2 votes
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Create your own category types under Space types
We would like to be able to select other types under Space types or create them ourselves.
As we are not a hotel but a holiday resort, we could use some space types like house and spa house.
3 votes -
Manager Report
Hi,
When I export the manager report, on the data sheet columns B & C have no titles, this is an issue when I am using power automate to inserts the rows from the manager report into a larger finance report for automation purposes because columns B & C have no titles they don't appear for me to insert that information which finance have told me they require.
Surely all report columns should have titles & this is something you can quickly add.
Cheers,
Earnan.1 vote -
selecting multipe reservations on timeline
needed to allocate groups to specific floors or beds all together to specific rooms, it is very time consuming in big properties to move bed by bed across floors
35 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Disable automatic room assignment
Enable receiving reservations without a room assignment. Some properties are looking to assign their guests manually as they are specific about where they want their guests to stay.
28 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Routing Rules Multi Property
Applying routing rules to all properties within a portfolio
3 votes -
Transfer reservations & profiles between properties
To be able to easily copy and transfer 1 reservation between 2 properties in the same chain. for example when making farmouts from one property to another.
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mark the room housekeeping is currently in
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Select reporting default filters
Allow properties to select what filters they want to have as default when opening reports.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Relocation functionality
Add A feature to relocate guests when overbooked.
When pressing the button a pop up box appears where relocated hotel and rate at the other property needs to be filled.
In case of multiple nights a box to select if the guest will return to the property. If selected yes move the reservation to tomorrows date with a classification in the profile.
If no cancel the reservation after the action.
Be able to run a report next day3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Admins (Product Champions) should be able to track open cases for their Portfolio
For bigger properties (chains) there should be a way for Admins or Product Champions to be able to keep track of their open Support Cases. This will be useful for admins who are managing large portfolios and need to have visibility over open Support Cases.
6 votes -
enable new properties to transfer reservation data from old pms to Mews
Properties that are looking for a PMS switch want to keep the historical reservation and move them to Mews. Currently this isn't possible.
4 votes -
verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability to create multiple VIP tiers
High-end properties tend to have multiple tiers of VIP guests.
VIP tier/class 1
VIP tier/class 2
VIP tier/class 3It would be great if Mews had more classifications to allow properties have multiple VIP options to choose from for their guests.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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