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Restaurant Operations & POS

Are you inspired to further streamline your food and beverage operations? Use the Restaurant Operations and POS forum to share your ideas. Add your feedback to any of the categories:

  • Back office for inventory management and all POS reporting needs
  • Digital ordering for menu management, ordering, payment, tipping and all aspects of the dining experience
  • Something else? Use the Other category. Like all of the 'Other' categories, we'll extract ideas from here into new categories when we see a trend.

Restaurant Operations & POS

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23 results found

  1. Digital Ordering : Push notification

    Today, customers are not notified by a push alert when their order is ready. In addition to the written message on the DO (Delivery Order) interface, it would be great to have the option of sending a push notification to the customer's mobile device.

    2 votes

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    0 comments  ·  Digital ordering  ·  Admin →
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  2. The Notifications Window Should show at least a name or booking number.

    The notifications window and the information "order created"is a bit pointless since it doesn't show any more information. In order to find out what order was created you have to click on order created and you will be send to the reservation. It would make more sense to at least show a booking umber or name in the notifications window next to order created.

    11 votes

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    0 comments  ·  Digital ordering  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Add a cancelation Reason field for a product cancellation

    When cancelling a product from Orders, the status changes to cancelled, however, no reason is provided.
    It is confusing for a reception as they might not understand why some items were cancelled.

    10 votes

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    1 comment  ·  Digital ordering  ·  Admin →
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