Send a payment confitmation with external payments
We would like to send a payment confirmation like the ones that are send when a guest paid with their creditcard. Because we also get external payments via our own website with ideal, sofort, wire transfer etc. These guests want to know if their payment has been recieved aswell.
Margot Demmers
shared this idea
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
Jovana
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luke
commented
@Jovanca, as this is also a Dutch only request, for a paid extra (IDEAL payments in MEWS), you should seriously reconsider this request. I was pointed to this request by your support (Alex)
It makes no sense at all, to send out a payment request during the booking process to the guest, but not to then confirm the guest's payment to the guest by email, if the guest pays by IDEAL. If the guest pays by credit card the do get a payment confirmation mail. This mail flow is broken, cause it can leave the guest unsure if the payment was received.