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Mews Guest Journey: Booking Engine

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To be able to track customers abandoning their carts

Just as retailers do so, it would be great to track individual customers leaving the checkout process and to be able to send "abandon cart" emails.

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Alicia Newn shared this idea  ·   ·  Report…  ·  Admin →
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unlikely  ·  Jan Pulkrábek responded  · 
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. This is not possible now to do, as the email is colelcted in the end and as well we need an opt-in from the customer. Possibility is to add GTM and do remarketing.

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  • Thomas Lemaitre commented  ·   ·  Report

    And also to allow customers to keep their cart or research available, at least for the day?