Agree with Remco Roozeboom. We also wait to start a 100% online check in/out or check in/out via kiosk until a full routing-option is available. And routing should always be live and running, not only when the reservation is created. What we miss in certain examples:

- Expedia prepaid reservation, via virtual card: nights have to be automatically charged to virtual card in one bill (or window), city tax has to be charged to guest's card in a different bill. How does Mews know what card to charge for what bill/window? And which bill is per default viewable for the guest (in kiosk for example)?

- same goes for corporate and/or group bookings. Easy example is that the company pays for nights and city tax (and employer doesn't want employee to see which rate they contracted with hotel), but employee pays for own incidentals. So a personal credit card that should be charged, but also items that need to be moved to an invoice (paymaster account)

- in case of prepayment with Booking.com: virtual card can be charged for nights and 7% city tax, but not for €3 pppn because that's only paid upon arrival by guest personally (Mews cannot automatically charge city tax now...). Would be perfect if PMS could automatically split and have the right card charged for the right amount

Smaller error margin and automation are most important reasons for us to have and ask for this complete routing option, next to the fact for it to be a basic feature for self check in and check out.

Good improvement but needs further improvement in order to be really perfect. If we can't add anything after the booking is made we can't properly update agreements made.

If this feature is perfect we can only start with a real online check in and check out, not now

Yes, I agree this is really necessary

Yes. Agree that this is a basic feature that it is needed.

Agree with the fact that this is an important and basic feature that is missing.

We need that in a reservation from an specific travel agency all its charges automatically goes to the company bill (or the paymaster of this company), so the balance in the guest account is 0. Some travel agencies charges themselves to the guest and manually we have to move the charges to the company bill or the paymaster of this company, so it does not allow to work with properties with reduced staff and automatic kiosk check-in (as the balance of the guest will not be 0, but the the guest has already payed to the travel agency)

It is a basic feature. We need because we have an online check-in machine (no Operator) and it is basic for it. We hope this feature release soon.

This is also a basic feature in order to have online check in and check out to run smoothly. We don't use the tablet for online check in now, as this basic feature doesn't allow use to use it in a proper way and for ALL guests

Really missing as a basic feature in a PMS

more flexibilitzy for product routing - i.e. linked to a company profile: company profile IBM receives routing for b&B; whereas company profile Siemens receives routing for B&B&City Tax, and then TA (Company) profile xyz receives routing for all charges.