65 results found
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Add a permission for overriding reservation rules
If there are certain rules such as a minimum stay of 5 nights. For a room, for example, two nights are free. It would be good if certain positions (management) could still make bookings and override these rule
29 votes -
Remove rights to optimize space allocation
We would like to be able to change the optimize space allocation function in Timeline so that you can assign it as a Permission under roles.
So not everyone has rights to use this feature.20 votes -
Automatic lock session
Hello, we would like to have the feature of automatic logout/lock session after employee inactivity. For example, if there is no interaction on the screen for 60 seconds, the “lock session” should be automatically enforced for the employee.
14 votes -
Separate user right for the time line
give a user rights to see the time line, without the rights to modify guest and see guest reports
13 votes -
End date on user profile
When making a user profile it would be nice to have an end of employment date or something similar that allows to account to freeze or pause when an employee is not working at the property anymore. This would be a safeguard for responsible user management. This combined with a reminder in advance for users who have user management configured that a user has to be deleted or his/her access has to be extended soon.
15 votes -
Read only access to reservations for certain positions
Access to reservations, but read only. This is useful for smaller properties where for example the security guard needs to check passports/ID to make sure the correct person is in front of them.
But then don't give them the access to make any changes to them.
17 votes -
Responible person
It would be great to be able to add "responsible person" to a group booking and on the accounting ledger.
2 votes -
Audit Logs: Reinforce and Increase Admin Access
IT and Property Admins are requesting a more robust platform for their permissions where they can manage login audits (for example) for the properties they are running so they can react more urgently and proactively when necessary without needing to involve the Support team as the first plan of action(especially in time-sensitive cases).
2 votes -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
Restriction/permission for deleting products from a reservation or guest bill
Restrict some users from being able to delete products within the reservation or billing. Either an approval code from a manager could be entered to allow them to delete it, or the manager themselves who has the permission deletes the product themselves
5 votes -
Automation of Passport Field in Invoices
In Spain, where I reside, it is mandatory by law for an invoice to include a passport or ID to be valid. Currently, when a customer enters their passport information into the reservation system, it does not automatically populate on the invoice. This requires manual entry for each reservation, which is time-consuming and prone to errors with all the companies that at least work in Spain.
Suggested Solution:
It would be very helpful to have an automatic transfer of the passport information from the reservation system to the invoice field.
Benefits:
…Improved Efficiency: Reduces manual work and saves time for2 votes -
Refund permission
Modify user permission (Charge Cards online) - It would be good to have our Reception team be able to take payments but not process refunds. This should be done by Management only.
1 vote -
Allow full user profile edit for admins
Allow the full user edit screen for admins when editing another user like when your editing your own profile / account.
We add the users to mews and would include 2FA and profile picture so new users have a fully set up account. Right now these options are not available for admins (we have a specific hardware for 2FA and dont want employees to use their private mobile phones for 2FA for security reasons).
Also it would be great to have an option to specify what users can change by itself similar to the enforce 2FA. Good behaviour would be…
4 votes -
View only permissions
A user profile with view-only permissions, where the user can access all information related to reservations but cannot edit it.
1 vote -
Limit the possibility to merge customers.
Our organisation has a lot of problems with incorrectly merged customers, which can become a sensitive GDPR issue.
We would like the function to be locked behind a certain permission that can be assigned to users.
That way the permission can be assigned to managers only.1 vote -
device authentication feature email to both user ánd mews champion
the news device authentication feature email informing a user of a new login is a nice addon, however a copy to the property admin even better; as the property admin can easily filter any particulars as to whom and when, as well as the location.
as the location is usally (close) to the actual physical address of a hotel, there are numerous questions when it is not 100%, and the champion can then tacle this issue first hand
1 vote -
Track Employee Login Activity
Allow Admins to track Employee Login + Signout Activities (not only date and time) but also indicate an origin for the login.
1 vote -
Limit who has permission to export reports
As one of the individual permissions, give the option to restrict exporting reports. With the current phishing attempts it is very important to limit who can export reservations reports.
1 vote -
Add ability to manager employee supervisor in MMP
Add ability to manager employee supervisor in MMP. This would be helpful for the new Mews University reporting, etc. currently it seems we still have to manage the supervisor settings at the property level. this makes it harder for managing corporate or multi property staff.
2 votes -
I have been attempting to limit the access front of office employees have to financial data or payment information which is both sensitive t
I have been attempting to limit the access front of office employees have to financial data or payment information which is both sensitive to the business and confidential. MEWS have informed me there is no way in preventing any employee who has access to changing housekeeping status to also view the financials of the business.
Please could I have some help or if anyone else is finding this as an issue. While creating different roles and users I tested this ability to view all financial information. Therefore, any user with housekeeping privilages can view any information within ‘Finance’ on the…
4 votes
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