65 results found
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Room numbers in group billing screen
Just to add room number by the client name on billing screen when room is in a group. Client wants to pay all bills in his room so I could see not just the names but all profiles in the same room by room number as I can't always know what the names are
39 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. It is now possible to see the room number of a reservation on the billing screen.
Thank you again for sharing your idea!
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"Move to company" on a closed invoice
Be able to add a company name after closing a bill or change the company name if we made a mistake
35 votesReissue as open bill feature release March 2024
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When transfering items from an invoice to another guest the cursor should immediately be placed in the box so we can start typing.
When clicking 'transfer/other guest' the cursor should just immediately be placed inside the box so we can type the name.
This way you can immediately start typing and looking for the name or paymaster.
Right now it's a hassle to have to click again just to start typing.Perfect example: go to google.com and voila you can just type whatever you want to look up.
Can you imagine having to click the box again to actually start typing? Simply unnecessarily inefficient.3 votesThis works differently now.
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Breakdown of quotation (detailed quotation)
When a guest ask for a quotation with different kind of product (night, breakfast, lunch, dinner, pic nic……) it would be great to have the complete breakdown with each product clearly identified.
Currently, Mews does not offer the possibility to identify products and offer the total amount without any detail.
Our guest ask for detailed quotation74 votesHello!
I am happy to announce that this has been released! The new Quotation layout displays a breakdown of included items and their cost.
https://releases.mews.com/en/introducing-a-new-way-to-create-professional-looking-guest-emails-in-mews
Thank you for your ideas and for being a part of the Mews community!
Yours,
Ettore
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To have a “Big Warning” when the operator tries to generate a Bill with an empty NIF in Spain
We´ve found this link informing that the NIF is mandatory for bill above 400EUR in Spain, but to use this situation the Bill should have two different templates and would turn more complicated for daily operations.
https://help.mews.com/en/articles/4430685-closing-a-bill-above-400-eur-for-spanish-customersThe request is to have a “Big Warning” when the operator tries to generate a Bill with an empty NIF. So the operator can intentionally decide if it is really desired to generate a Bill without NIF and avoid human error missing the NIF, because by default the NIF is empty even when the user fields are already filled by the system.
Thanks1 voteThis is available, and an error is prompted when the NIF is missing. More information can be found here: https://help.mews.com/s/article/how-do-i-close-a-bill-above-400-eur-for-spanish-customers?language=en_US
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Do not display future reservations in billing screen
Do not display future reservations in billing screen as receptionist sometimes charge future stays
92 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
For more information and links to the guide, visit:
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SYSTEM SETTINGS SHOULD BE BASED ON THE COUNTRY VISE
THE SYSTEM SHOULD BE BASED ACCORDING TO THE COUNTRY THE HOTEL IS IN.
WE ARE HERE IN CALIFORNIA USA AND WE HAVE MONTH DATE AND YEAR BUT THE SYSTEM IS UK BASED SO THEY HAVE IT IN THE OTHER WAY!!
IT MAKES CONFUSING FOR THE GUEST.
1 voteHi Mewsers,
Thank you very much for sharing your feedback with us.
We are happy to inform you that it is now possible to update your date format to fit your country/ region.
You can learn more about it in the guide linked below:
https://help.mews.com/s/article/how-do-i-set-up-registration-cards?language=en_US
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Editable Stay Products
There is only one value which can be assigned to a stay product. Some products can have variable values. A setting would be helpful to allow some products to have their value changed. This would allow for variable products to be billed/reported against reservations as opposed to as editable service product.
21 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en for information about the new Dynamic Product Pricing functionality. Thank you again for sharing your idea!
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Rebate invoice should automatically create charges and payments in negative and close invoice
When we do a Rebate, the credit note should automatically create the same charge in negative and the payments and already close the bill.
And we should know if an invoice was rebated and which is the credit note related.
Very important :)
Thanks.
37 votesReleased - now there is an ability to either Change address on the closed invoice or do an Invoice reinstate to the open bill, in either case the Credit note would be automatically issued and link to the original invoice.
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Issues with creating invoices and with the booking for other people integration
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
7 votesHello from the Mews product team. This feature is available and today, it is possible to view relevant booking reference numbers on bills and they display as confirmation number, origin or directly on the relevant line item in the billing screen.
Thank you for sharing your idea!
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Billing items not to be consumed before guest check in
Posting items from Billing allow to be consumed before the guest check in, which dosen't have any sense...
Should be blocked, or at least have a pop up warking about it...
Very necessary.
Regards.
10 votesNew validation added so that when a product is linked to a reservation you cannot select a data prior to the check in date of the reservation.
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The name of the invoice should be "invoice" (in english) not "factuur" ;-)
Mews should not impose anything on our official document. Moreover, if Mews wants to make a change on the official documents, they should warn us before.
Hence we notice that our invoices and pro-format are now labelled "Factuur" (dutch word for invoice). But we do not use dutch in our system.
Forcing us to use dutch language on our english or french invoices is just
not right.8 votes -
Add relative adjustment field before closing bills & invoices
This property was asking for a way to add a discount percentage to an invoice before they close the bill in a way they will not have to calculate it themselves manually. Right now the only way to do that is to create a product but they will still need to calculate the total price after the discount.
11 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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18 votes
Hello Mewsers!
Thank you for sharing your feedback with us.
We are happy to inform you that we have added the ability to access the billing screen directly from the timeline.
In order to make use of this functionality all you need to do is select a reservation from the timeline, from there you will see the billing icon in the side menu. Selecting this icon will open the billing screen as shown in the attached image.
Kind regards,
AldairProduct Manager, MEWS
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Reminder emails for overdue invoices
Automatic reminder emails for approaching invoice due dates
81 votesHello from the Mews product team.
We are pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en/faster-follow_ups-with-on_demand-invoice-reminders-AoruAZWF.
Thank you again for sharing your idea!
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10 votes
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Ageing / Debtors Report for Accounting Ledger
Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.
30 votesWe have now released the City ledger module which groups all invoices by the owner and allows to see total balances per owner. It also categorises all the unpaid balances into aging brackets.
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Billing Screen 2.0
Separate future revenue
31 votesHello Mewsers,
We are very happy to inform you that we have released the new group billing screen!
On this new screen we have separated bill items from past and future reservations. Now you can stick to seeing the relevant bills for your reservation in the selected stay period
Don’t worry, we haven’t gotten rid of it completely! We have created an additional billing screen for each guest. You can access this screen by selecting “All guest’s bills” in the new billing screen. This will show you all open past, present and future bills for the guest you have selected, with convenient tags so you always know which bills are relevant for you.
Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.
Think of this as your billing screen 2.0!
For this and many more new…
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Products shown per day with price and quantity
The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."
24 votes -
25 votes
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