Availability & Occupancy Report Export Improvement
The report is functionally comprehensive but prioritizes data completeness over usability. Customers often struggle with it because the report is designed as a data export rather than a management report. The concerns are poor readability, no executive summary, and too much detail by default.
Some improvement requests:
Users are presented with 16 tabs and more than 100 daily columns per sheet, making key operational insights difficult to identify.
Consider introducing a summary dashboard with occupancy, availability, arrivals, departures, ADR, and exception metrics, while moving room-level detail to secondary drill-down tabs.
This would significantly improve readability and reduce the perception that the report contains excessive information.