Properties need the Reservations report to distinguish between the originally booked arrival date and the actual check-in date/time.

At the moment, when a reservation is checked in later than its scheduled arrival date, the Reservations report can show the actual check-in date in the Arrival field instead of the originally booked arrival date.

This creates reporting issues for properties that use the Reservations report export for stay-duration calculations and operational analysis.

Current behavior:
A reservation booked from 20/12/2025 to 27/12/2025 can appear in the Reservations report with an arrival date of 21/12/2025 if the guest was checked in on 21/12/2025.

The standard Reservations report reflects the actual check-in date/time in the Arrival field.

There is no standard separate field in the report for the original booked arrival date.

This behavior causes issues for properties where late-night or delayed check-in is a normal operational scenario.

In these cases:

• the date shown in the report no longer matches the originally booked start of stay,

• Excel formulas based on the Reservations report can calculate incorrect stay duration,

• operational and analytical reporting becomes unreliable unless staff manually reconcile exceptions.