Dear MEWS Support Team, We have noticed what appears to be an inconsistency when editing products and adjusting the unit price. In the ed
inconsistency when editing products and adjusting the unit price.
In the edit window, the system displays a field labeled "Total Incl. Tax", which suggests that the amount shown includes all applicable taxes. However, the displayed amount does not appear to include taxes at that stage. The taxes are only applied and reflected after the charge is posted to the folio, at which point the total amount increases to the actual tax-inclusive value.
This can be misleading, as users may expect the "Total Incl. Tax" field to show the final amount that will be posted to the guest folio, including all applicable taxes.
Ideally, the "Total Incl. Tax" amount shown in the edit window should calculate and display the actual total inclusive of taxes before the charge is posted. This would allow users to clearly see the final charge amount and avoid any confusion.
Please see the attached screenshot for reference. Appreciate if you could take steps to correct the same and let us know.
Example Screenshot:
When we post CAD 635.35, it shows Total Incl Taxes 635.35
However after posting, it shows 667.12 which is the actual Total Incl Taxes.
This product code has 5% taxes attached.