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Better space upgrade feature

Hello,

We would like to offer space upgrade during the online check in but the current feature is missing a few options in our opinion:

  • We cannot be notified when a guest upgrades their room during the online check in
  • Upgrades are hard to track and they do not appear on the planning (contrary to manual upgrades) .
  • No report can indicate the additional revenue that we generated that way
  • We would like to be able to put a time limit on upgrade availability (for example, no upgrades past 3PM the day of) as to not impact housekeeping planning too much.
  • The fact that we need to change the classification (order) of the rooms to use this features causes the calendar view to be all mixed up (we cannot order the rooms by room number, and even those in the same order are randomly displayed).

Overall I think the feature is great to increase revenue but I don't think it has been sufficiently developed.

Thanks!

6 votes
Julie Jobin shared this idea  ·   ·  Report…  ·  Admin →
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