466 results found
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Sorting on Bill Items
We see that items on bill 13947 are ordered in a way that we don’t understand. Can you provide some clarification on this? Property wants to order items by date. Since the date sorting in the billing screen is not in order, the bill cannot be printed in date order.
The issue occurs when bills are imported from Lightspeed, I think? I am not entirely sure on this but it seems to be the case.
AFAIK we don’t have any ordering on bill items level.
Therefore this is a feature request1 vote -
Billing Address Format
Currently, the Associated profile's address is visibly compacted on the bill > we believe it is to save space on the header and is presented as follow:
Adress: Address line 1, Adress Line 2
City, Postal Code, CountryHowever, it would be preferable to keep the "standard billing format" just perhaps make it appear smaller. And, perhaps it can also occupy a bigger space when the customer address is not completed so the standard below is not lost.
Furthermore, the standard billing formatting should be as noted below:
Address:
Name
Street #
Postal Code + TOWN/CITY (same Line)
Country2 votes -
Totaux par département
Serait il possible d'afficher un total pour chaque département sur les factures des clients.
Nous avons plusieurs départements sur les factures lors d'évènements et nous devons faire les totaux à la main et sur de grosses facture c'est un peut long.2 votes -
Management / Trust Accounting Solution
Management Accounting Software enables co-ownership management models where portions of an entire operation (Resort, Hotel, etc.) have different owners. The operators are generally management companies who need to justify the business model and revenue and expenditures to the body corporate.
Trust accounting while a visibly similar model, is further regulated and operates under a strict set of laws. The origin of modern Trust Accounting legislation as it pertains to the Accommodation industry was codified by the Queensland Government since the 1960s and has been largely replicated in regions and countries where legislation is expected.
Within Australia, Trust Accounting is a…
9 votes -
Rate Groups - allow to hide rates & turn off auto email confirmation for certain rate groups.
I don't want to send confirmation emails to 3rd party OTA's. They send through the 3rd part platform and may show a rate code which is a violation of the agreement between hotels and OTA's. Example: Expedia collect - the commission is taken from the room rate, so what the guest sees is lower than what the guest pays. This causes issues as the guest will be confused and disgruntled thinking they somehow are getting overcharged by Expedia.
Also, some tour operators also don't want a guest to see the rate, and will cancel a contract due to sharing the…
7 votes -
Payment classification
Guests sometimes have multiple orders made via online Booking Engine, which means there is several payments on one bill. It would be good that payments are marked with time stamp and what are they related to (which stay).
4 votes -
Associated bills
At the moment, the invoice disappears under the billing tab for the guest reservation when you transfer it to another customer card/group.
This means that you need to go to the items-tab under the reservation and from there go to the bill that the cost is on.
When there are larger invoices that need to be reviewed and moved around, you need to use CTRL+F, which doesn't really work the majority of the time.It would have been smoother if it was possible to see the cost on the guest's reservation even if it is not the bill associate.
Also…1 vote -
Past revenue
Det hadde vært fint å hatt muligheten til å filtrere account ledger på "past revenue" slik at man ikke får opp "future" og "checked" in også.
2 votes -
Filter rebates by department
In het rebates- en opboekingen rapport zien we graag een optie om dit per afdeling die de (tegen)boeking heeft gedaan) te filteren.
1 vote -
Comment section for confirmation letter
It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.
101 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic settlement rules for manually created bookings
Automatic settlement rules for manually created bookings
14 votes -
Ability to set Payments / Accounting Categories / Products as Accounts Receivables
In order to better manage / reconcile: External Payments (domestic payment cards/cc, e.g.) and Commissions Payable - flexibility to set 'Automatically Create an Accounts Receivable entry' would add value to Accounting teams worldwide.
1 vote -
forced CC input to confirm an optional booking quote
When potential clients are choosing to confirm a reservation via Optional booking quote, they are not directed to input thier credit card. They have to search for this feature. The PMS does not require a credit card to confirm these reservations leaving more follow up work on operations and creates confusion for the guest. Autofill the guests credit card to confirm the reservation would alleaviate a lot of head aches.
1 vote -
Option to automatically send invoices after issuing
Could there be an option to automatically send the invoices after issuing them? The same option exists with normal bills, and it would be great as sometimes people forget and then we are waiting for our money.
1 vote -
Outlet charges before/after guest check-in/out
Charge the guest 12hrs +/- before check-in/out
2 votes -
room rate per night
see the room rate for long term stays without creating any guest profile or reservation. The guest change his idea to make a reservation
1 vote -
Make the daily exchange rate more visible
Good afternoon team Mews
Currently in mews we see that you handle a different exchange rate every day, can you help us to see this exchange rate reflected in the main panel of mews?Since currently the team has to be doing the manual calculations to know how much is the dollar exchange rate that is used every day, and this takes us time to be analyzing and taking out the exchange value of the dollar day by day.
I hope you can support me with this information in the part of the mews panel so that it is visible…
2 votes -
Accounting editable history window
Remowe/extend the limit of accounting editable history window. Now it is set for maximum 7 days, but it should be up to property do decide what period should be editable.
3 votes -
Zero Balance Required for Check-in
We would like to require all bookings to have zero balance, or be linked to a ledge in order to proceed to check-in. We run a lean operation and all our bookings should be fully pre-paid at time of booking or upon arrival, we want to disable the ability to check-in a booking if there's a balance outstanding.
6 votes -
Enable payments with Bankcontact & Sofort
We have a lot of guest visiting from Belgium. Would be great if they could pay with Bankcontact and Sofort. We hear from a lot of guest that they would prefer to use this payment method.
4 votes
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