verify guests before they check in
Properties in the US and Canada verify identification of each guest who have made a reservation. Mews doesn't support automatic verification of guests making contacless check-in natively in Mews not sufficient.
There is no possibility of any information from ID to be scanned; or the identity of a guest verified upon arrival.
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Properties in the US & Canada require every guest to present their ID upon arrival or prior to the arrival. This is to verify the guest identity.
Mews doesn't support scanning of US IDs for the purpose of guest verification, there is no way for properties to verify the guest identity in an automated way natively in Mews. This requires properties to use 3rd party providers that support this functionality.
Having this feature would increase adoption of Mews for properties looking for contactless check-in.