2154 results found
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Clearly show when a group has been split into different rooms on the timeline
It would be SO useful if any group reservation that has been split into different rooms could be signalled on the timeline either by a symbol (such as the current upgraded, female traveller and return guest symbols) or by an on-screen prompt that notifies you that they are currently in separate rooms.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Email notifications for employees when guest messages
Send an automated email notification to make reservations aware there is a guest message waiting. This would save the team having to check MEWS messenger as well as emails.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Failed automatic settlement will do a cancellation posting on the billing
If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Pop up message for online check-ins
Would it be possible to have a pop up message when the guest has finished the online check-in
17 votes -
17 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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17 votes
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Automatically create tasks when bookings are modified
Sometimes, staff is not made aware when a booking may be modified, which is frustrating as they may be forced to check their email more often than they would like. To help keep everyone informed, the system could automatically create tasks when a booking is modified to be processed by staff as they are received.
17 votes -
17 votes
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17 votes
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17 votes
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Recurring invoicing
Setup automatic creation of invoice for long stays based on the payment calendar
17 votes -
Set minimum capacity for space
Each space category is specified with a maximum capacity setting to prevent too many guests and ensure that every companion is accommodated comfortably. In addition to maximum capacity, a setting to define a minimum capacity could also be beneficial for some properties that would like to reserve specific space categories for groups of a certain size.
17 votes -
Add guest name to task list...
...and department, so we do not have to click for the necessary information
16 votes -
End date on user profile
When making a user profile it would be nice to have an end of employment date or something similar that allows to account to freeze or pause when an employee is not working at the property anymore. This would be a safeguard for responsible user management. This combined with a reminder in advance for users who have user management configured that a user has to be deleted or his/her access has to be extended soon.
16 votes -
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have the ability to set mandatory fields for reception upon check-in
We should be able to set what fields are mandatory to complete for reception before checking in a guest - email, nationality, gender eetc. This functionality is available on the kiosk so it doesn't make any sense it isn't the same across the board.
16 votes -
departure and arrival different color
At this time the color in the space time for a departure and an arrival is the same color, it will be great it we can have a different color.
16 votes -
Enhanced routing rules (on reservation level)
Many larger properties in the United States route rules on reservation level. For instance, in business travel, you need to route all room and tax to the paymaster and leave incidentals on the guest bill.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability and Occupancy report - All information in one screen
In my opinion it would better to view all information in one screen and avoid going to second screen. Thus we do not have to click multiple times to check availability status for each day rather we can have the full overview in one scree. Please add each space category and it's availability also in the first window / overview.
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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