496 results found
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Add 'comment' condition to product rules
It would be useful to add more conditions to product rules; e.g., comments -- this would allow to create product rules based on matching words in the reservation comments.
2 votes -
Extend departure date of bulk Group reservations
Currently you can only extend the departure date of multiple reservations in a Group booking if the Arrival date / time match exactly for all selected reservations.
i.e. when individuals arrive / check-in at different times in the day, we can then no longer bulk update the departure date for the group booking.
1 voteHello from the Mews product team,
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PMS
We close the Hotel for Christmas. I want toclose all my rooms for 3 days. But in Mews it's just possible to do that room by room. Why I don't can choose the rooms in a list. Now I make a reservation with 0 Euro for the whole Hotel. But in the statistics, it will appear as we was selling the rooms, even if the price is 0.
The same when a client is changing to another room, you have to deparate the rooms ) but just when the client is allready check in, before i's not possible to separate…
1 vote -
Improve manual check-in process in Mews to include Credit Card view and not allow Check-in unless Payment Card is Present.
When checking in a guest in Mews it is not immediately apparent if their is a Payment Card on file unless you select the "Payment" button to see if one is present which is an extra click. If it is already there, it was a wasted click. If the card is not there, then you will need to enter the Payment Card. It would be good to see if a credit card is present or not in the reservation screen before you touch the "Check-in" button. Additionally, if there is no credit card or preauthorization on the card if Mews…
1 voteHello from the Mews product team,
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Automatically delete digital registration cards after X years according to local data storage laws
In some countries, it is a legal requirement to save the registration card for X number of years and to delete these after a certain time. Currently this can only be done manually, one by one. Please automate the data deletion according to local laws.
13 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Occupancy - Display Customers, but Also Adults/Children/Infants
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Charge, Close and Check out
When in the billing screen of a reservation that is due out. It would be nice to have an option to Charge, Close and Check out.
This would prevent us from having to go back into the reservation status and check out the room manually
14 votes -
Add a person to an already occupied unit
Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.19 votes -
Add a person to an already occupied unit
Persons arriving later to a unit than the already checked in people - cannot be added for only a part of the whole stay. Same with persons departing earlier than the other people of the same unit.
Within in an apartement 2 people stay 2 nights 2 people stay 4 nights.5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add staff schedule/rota in a calendar/timeline format
Add a timeline/calendar where each department could log their rota to facilitate communication between teams and easily visualise who is working in each department at any given time.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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filter Reservation report specific dates
Have a filter in the reservations report for "staying period".
For example, I want to look at bookings created on 04/10/2021 that are staying between 1st November and 31st November
3 votesHi Sirin,
Thank you for the clarification. We have updated your request as one to be upvoted by the Mews community.
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Report of unblocked rooms
I would like to be able to run a report of unassigned (unblocked) rooms with date so that I can locate them quickly on the timeline. (& block them)
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mews Analytics - Ability to Save Multiple Views with Filters of the same screen instead of just one default view.
In Mews Analytics you now have the ability to save default view. However, in the same screen some properties are using multiple views and have to change the filter settings each time. It would be good to have the ability to have multiple favorite views of reports and not just one per screen.
2 votes -
task - department - mandatory field
we just hat the situation that a guest complained because we forgot a task.
This happened because the colleague who created the task forgot to set a Department.
As the Department just check the Task reports with the filter of their Department no one had this task on their report.
Is it possible to set the Department as a mandatory field?
Thank you in advance.
Best
Mariusz3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mobile Application iPhone / iPad
Dear Mews Team,
Could you create a new Mobile Application where it will be possible to directly use Mews website instead of using an internet browser (like Google Chrome, Safari,...) on iPhone / iPad ?
At the moment the interface is not so user friendly and it could really save us time by creating a dedicated application like the MewsCommander app.
Thanks in advance!
8 votes -
Reporting - Linen Change
A Report for linen change for all stayovers (day of arival +2+2+2+2 ... except changing day = departure day) is needed so housekeeping knows in which rooms the linen needs to be changed. (Accor standard)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Inquiry email states we hold rooms - not correct
There is no booking, we do not hold any rooms for the client
2 votesHi Wendy
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Cancellation fee for daily products
cxl fee for 1 night maximum it should take the products just for one night not for all the nights
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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It would be great to have a button to check-in the customer while we are on the bill windows
I ask for payment at the arrival, once the client has paid I have to close several windows to get to the check-in button. That would be great to have this button just after closing a bill.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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